Claims Analyst

Ledcor•Vancouver, BC

2d•CA$76,400 - CA$105,050•Hybrid

About The Position

As the Claims Analyst you will support the Claims Manager in managing the Company’s claim program, guiding the process from notice of loss to final settlement. Playing a pivotal role in ensuring insurers are notified correctly and creating plans to resolve the claims through collaboration with internal customers, brokers and insurers. Additionally, as the Claims Analyst you will deliver valuable insights by analyzing claims data to inform the business practices and trend analysis.

Requirements

Minimum 4 years practical and relevant experience
Considerable and in-depth industry knowledge combined with practical experience in the principles, practices and procedures used in claims investigation and management
Experience in working with cross-functional teams to resolve insurance claims
Experience in RMIS systems and adapting to new technologies
Excellent verbal, written and negotiation skills
Demonstrated ability to work independently with minimal supervision
Strong analytical and organizational skills, attention to detail and ability to prioritize work
Ability to solve complex problems and taking on a new perspective using existing solutions
Acts as a resource for other team members

Nice To Haves

Experience managing liability Claims would be an asset

Responsibilities

Coordinates the setup of new claims by identifying applicable insurance policies and coverage
Prepares Notices of Loss and ensures claims are reported to the appropriate insurers under relevant policies, including Auto, Property, Contractor Equipment, Liability, and Builders Risk
Conducts thorough investigations of self-insured claims by reviewing and analyzing legal precedent, applicable legislation, contractual agreements, and policy provisions
Serves as a primary point of contact for internal and external stakeholders, providing guidance and support on general claims inquiries, including Clients, Third-Party Adjusters, Brokers, and internal staff
Independently engages key stakeholders, facilitates claim review meetings, and provides strategic guidance to the business on claims management best practices
Manages the claims intake and notification process within the Risk Management Information System (RMIS), collaborating with stakeholders to develop strategies that drive timely claim resolution and file closure
Identifies opportunities to improve claims intake processes and implements recommendations to enhance efficiency and ensure seamless file progression
Analyzes claims data to provide insights into the Company's insurable losses through regular reporting and develops clear, actionable claim resolution strategies
Leads monthly internal claims review meetings with business units (e.g., LTS and Highways) to monitor claim performance, discuss complex files, and drive resolution strategies