Claims Analyst

Ford Motor CompanyDearborn, MI
$99,100 - $166,200

About The Position

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. As a global leader in advanced mobility solutions, our outstanding team of legal professionals helps us navigate the continually changing legal and regulatory landscape. In our Office of General Counsel, you’ll be part of an organization that collaborates with outside counsel to operate as a global team and deliver world-class legal, tax and audit services to client groups throughout the company.

Requirements

  • Investigating and resolving legal claims
  • Communicating with customers and dealerships via phone and written communication
  • Learning and executing the complete product liability handling process
  • Meeting expected customer service levels and business performance goals

Responsibilities

  • Investigating and resolving legal claims in a timely and professional manner.
  • Communicating with customers and dealerships via phone and written communication.
  • Learning and executing the complete product liability handling process and meeting expected customer service levels and business performance goals.
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