Claims Analyst II (On-Site)

NorthBay HealthFairfield, CA
$33 - $40Onsite

About The Position

At NorthBay Health, the Claims Analyst II is responsible for independently completing all tasks in claims adjudication, including processing adjustments. The position is co-responsible for the operational functions for the organization’s capitated hospital and medical group business, processing all claims, oversees customer service issues, researching/resolving payment issues and addressing corrections in the system with the Claims Specialist.

Requirements

  • Independently completing all tasks in claims adjudication, including processing adjustments.
  • Co-responsible for the operational functions for the organization’s capitated hospital and medical group business, processing all claims, oversees customer service issues, researching/resolving payment issues and addressing corrections in the system with the Claims Specialist.

Responsibilities

  • Generates Department reports that are utilized weekly by the Claims Specialist position to track timely payment of claims.
  • Oversees the production of encounter data analysis and processing.
  • Lead point of service intake for all claims issues.
  • Claims preparation for determination of payment. Addresses corrections in the claim system and in operational processes.
  • Oversees grievances and provider dispute resolutions in partnership with the Claims Specialist position.
  • Oversees the preparation of denial letters to members.
  • Oversees the refund process and the request of refunds/overpayments from providers. Maintains claims files and other recordkeeping systems
  • Assists Senior Analyst IV and Director and other staff as requested
  • Interacts and communicates effectively inside and outside NorthBay Healthcare.
  • Oversees Managed Care claims in-service training to internal and external NorthBay providers.
  • Acts as subject expert on managed care claims payment practices.
  • Negotiates letters of agreement with non-contracted providers as requested/needed by Utilization Management.
  • Interacts with HIM, IT and outside vendors to research system issues.
  • Manages provider adds and modifications in the Managed Care billing system.
  • Provides feedback to the department management and claims staff about findings, identifying and performing needed corrective action and process improvement.
  • Conducting audits of the claims payment system data and report results.
  • Collaborates directly with the Managed Care team on the performance of check runs for referred claims providers.
  • Performs special claims research projects as assigned.
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