Claims advisor, P&C insurance

Desjardins • Montreal, QC

1d • Remote

About The Position

As a property and casualty insurance claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle medium-complexity property insurance claims and low-complexity accident benefit and bodily injury claims. You investigate and approve claims. You solve problems using your analytical skills and discipline-specific knowledge. You draw on your sound decision-making to develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others. You assist members, clients and practitioners. Interpersonal savvy is therefore essential.

Requirements

• College diploma in a related field
• A minimum of three years of relevant experience
• Knowledge of French is required
• Business insight
• Customer Focus
• Decision quality
• Differences
• Drive results
• Interpersonal Savvy
• Nimble learning

Nice To Haves

• Trade Union (If applicable)

Responsibilities

• Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts
• Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria
• Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms.
• Meet deadlines to ensure client satisfaction and avoid penalties
• Negotiate with all parties involved to ensure smooth claims processing.

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree