Claims Administrator - Field/Desk

Alacrity Solutions Group•Fishers, IN

6d•Onsite

About The Position

The Claims Administrator will monitor systems for incoming and outgoing documents and will upload/mail them. They will be responsible for outgoing mail processing, mail sorting and distributing, and sending and receiving packages. The Claims Administrator will greet, assist, and provide directions and information to clients, visitors, and other guests of the organization. This role is intended to be in office.

Requirements

Excellent verbal communication skills.
Excellent interpersonal and customer service skills.
Basic understanding of administrative and clerical procedures and systems.
Proficient with Microsoft Office Suite or related software.
Strong attention to detail.
High school diploma or equivalent required.

Nice To Haves

Willingness to work evenings and weekends as needed during storm season.

Responsibilities

Monitor systems for incoming and outgoing documents and upload/mail them.
Process outgoing mail, sort and distribute mail, and send and receive packages.
Greet, assist, and provide directions and information to clients, visitors, and other guests.
Answer, screen, and direct phone calls to staff; take messages and schedule appointments.
Monitor email and systems for new claims.
Set up claims in systems.
Print and mail insurance claims paperwork.
Upload claim documents to systems.
Perform administrative and clerical support tasks.
Perform other projects and tasks as required.