Claims Adjuster - Remote AB
Sandbox Mutual Insurance•Calgary, AB
•Remote
About The Position
We are looking to fill a Claims Adjuster position based in Alberta. As our Claims Adjuster, you’ll be responsible for investigating, negotiating, and settling a wide variety of claims including personal, auto, farm, commercial, liability, and injury. Working within an assigned territory, you’ll play a critical role in delivering fair, timely, and thoughtful outcomes for our members, especially when they need us most.
Requirements
- Minimum of 5 years in the insurance industry, ideally in claims adjusting
- Progress toward or completion of CIP designation (or willingness to pursue)
- Strong verbal and written communication with excellent interpersonal abilities
- Confident in interviewing, conflict resolution, and reaching fair outcomes
- Ability to interpret policy wordings and make sound, timely decisions
- Resilience: Comfortable handling sensitive, complex, and sometimes high-stress situations
- Self-driven with the ability to manage a dynamic workload and shifting priorities
- Proficient with standard office technology and reporting tools
- Valid driver’s license and willingness to travel regularly, including occasional overnight stays
- Regularly travel to investigate claims, sometimes in challenging environments such as damaged structures, adverse weather, or hazardous conditions.
- Requires focus, adaptability, and a willingness to step into complex real-world situations to get the job done right.
Responsibilities
- Investigating claims, establishing reserves, and negotiating fair and equitable settlements
- Interpreting and clearly communicating policy coverage to insureds, claimants, and legal representatives
- Reporting complex or high-value claims to senior claims leadership
- Preparing detailed reports, assessments, and documentation throughout the claims process
- Representing Sandbox at industry and community events while maintaining strong relationships
- Inspecting risks to support underwriting insights and loss prevention efforts
- Traveling within your assigned territory to conduct on-site investigations
- Supporting continuous improvement and taking on additional responsibilities as needed
Benefits
- Competitive annual salary
- Ongoing professional development, including support for CIP courses
- Comprehensive benefits for you and your family
- Annual paid vacation time
- A flexible/hybrid work program, where applicable
- Earned Day Off (EDO) every three weeks
- Free electrified parking at head office
- Two paid volunteer days each year
- DC pension plan with 6% employer match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
