Claims Adjuster (Warranty Insurance)

Brown & Brown Insurance

2d•Onsite

About The Position

One80 Intermediaries is seeking a Claims Adjuster (Warranty Insurance) to join their growing team. In this role, the Claims Adjuster will provide exceptional inbound customer support by promptly and courteously addressing incoming calls. The position involves verifying contract information, accurately entering new claims into the system based on client-specific terms and conditions, and confirming coverage in accordance with policies and procedures. The Claims Adjuster will also review documentation supporting the claim, proof of ownership, and parts and replacement costs. They will issue coverage denials where appropriate or schedule a servicer as needed to handle damages. The role includes approving or denying estimates from servicers up to $750.00, maintaining an efficient email inbox, and responding to customers and vendors. The Claims Adjuster will assure quick, accurate, and timely processing of customer requests and claims, and follow up and constantly review claims to ensure accuracy of records for a timely and quick settlement.

Requirements

High School Diploma or equivalent.
Must have experience with MS Office applications including Word and Excel.
Excellent communication skills (courteous, thorough, and helpful).

Nice To Haves

Adjuster’s License (preferred not required).
Knowledge of insurance and warranty policies, underwriting and claim procedures (preferred not required).

Responsibilities

Provide inbound customer support by answering incoming calls promptly and courteously.
Verify contract information, accurately enter new claims into system based on client specific terms and conditions and confirm coverage in accordance with policies and procedures.
Review all documentation supporting the claim, proof of ownership, and parts and replacement costs.
Issue coverage denials where appropriate or schedule a servicer as needed to handle the damages to the customer’s property.
Approve or deny estimates from servicers up to $750.00.
Maintain email box in an efficient and timely manner, responding to customers and vendors as appropriate.
Assure quick, accurate, and timely processing of customer requests and claims.
Follow up and constantly review claims to ensure accuracy of records for a timely and quick settlement.