Claims Adjuster Trainee - Omaha, NE
About The Position
Progressive is hiring a Claims Adjuster Trainee to help customers recover after vehicle accidents. This is not a field position; the role involves building relationships with customers over the phone and managing a full caseload of claims from start to finish in a fast-paced environment. The company provides in-depth training on property damage and insurance contracts, along with support from a collaborative team and ongoing coaching from leaders. After training, the adjuster will handle claim decisions and resolution independently. This is a hybrid position for a period of 12 months. Employees work in the office two days per week on days selected by local leadership and may choose to work from home or in the office on the other three days. After 12 months, required office attendance will vary according to business needs. Employees may work in the office more often if they prefer. Candidates must reside in or near Omaha, Nebraska. The office is located at 2425 S 171st Street, Suite 210, Omaha, NE 68130. Training hours are Monday through Friday, 8:30 a.m. to 5:30 p.m. After training, the schedule is Monday through Friday, with one of these shifts: 8:00 a.m. to 5:00 p.m., 8:30 a.m. to 5:30 p.m., or 9:00 a.m. to 6:00 p.m. After completing training and any required testing, the annual salary is $54,000–$57,500. During training, compensation is hourly and based on the annual salary. The role is eligible for an annual Gainshare cash incentive payment of up to 16% of eligible earnings, based on company performance.
Requirements
- Three years of work experience, or a bachelor's degree, or two years of work experience and an associate degree.
- Must reside in or near Omaha, Nebraska.
- Complete training and pass any necessary testing requirements.
Responsibilities
- Determine coverage.
- Determine liability, including who is at fault for damages.
- Interview customers, claimants, and witnesses.
- Partner with appraisers and estimators to manage vehicle repairs.
- Negotiate with customers and other insurance carriers and resolve claims.
- Manage a full caseload of claims efficiently and guide the claims process from start to finish.
- Build relationships with customers over the phone.
Benefits
- 401(k) with dollar-for-dollar company match up to 6%.
- Medical, dental, and vision coverage, including free preventative care.
- Wellness and mental health programs.
- Health care flexible spending accounts and health savings accounts.
- Life insurance.
- Paid time off, including volunteer time off.
- Paid and unpaid sick leave where applicable.
- Short- and long-term disability.
- Parental and family leave.
- Military leave and pay.
- Career development and tuition assistance.
- Onsite gym and healthcare at the large location.
- Annual Gainshare cash incentive payment up to 16% of eligible earnings based on company performance.
- Diverse, inclusive, and welcoming culture with Employee Resource Groups.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
