Multi Line Claim Adjuster Level 3
About The Position
HTM is seeking an experienced Claims Adjuster – Level 3 to manage complex multi-line claims and deliver exceptional service to our policyholders. This role is perfect for a seasoned adjuster who enjoys problem-solving, guiding claims from investigation to settlement, and collaborating with a high-performing team. The first 3 months will be in-office for onboarding and training. After probation, a hybrid schedule will be implemented with 3 days in the office and 2 days working from home. This is a senior claims professional role where employees play an important role in delivering exceptional service to policyholders and business partners.
Requirements
- 5–10 years of multi-line claims adjusting experience
- College diploma or university degree
- Strong investigative, analytical, and problem-solving skills
- Excellent communication, negotiation, and customer service abilities
- Highly organized, detail-oriented, and able to manage complex workloads
Nice To Haves
- CIP/FCIP is an asset
Responsibilities
- Investigate and manage auto, liability, and property claims, including large or complex cases
- Assess coverage, set and adjust reserves, and document all activities
- Negotiate settlements and process payments efficiently
- Identify subrogation opportunities and coordinate with experts and service providers
- Support litigation, mediations, and settlement strategies when needed
- Provide clear communication to policyholders, brokers, and stakeholders throughout the claims process
Benefits
- Competitive salary: $72,000 – $108,000 annually
- Generous benefits and matched pension contributions
- Professional development and support for industry education
- Career growth and professional development opportunities
- Gain practical experience in the insurance industry
- Work in a collaborative, supportive office environment
- Develop transferable administrative and professional skills
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What This Job Offers
Job Type
Full-time
Career Level
Senior
