Multi Line Claim Adjuster Level 3

HTM Insurance Company • Cobourg, ON

62d • CA$72,000 - CA$108,000 • Hybrid

About The Position

HTM is seeking an experienced Claims Adjuster – Level 3 to manage complex multi-line claims and deliver exceptional service to our policyholders. This role is perfect for a seasoned adjuster who enjoys problem-solving, guiding claims from investigation to settlement, and collaborating with a high-performing team.

Requirements

• 5–10 years of multi-line claims adjusting experience
• College diploma or university degree
• Strong investigative, analytical, and problem-solving skills
• Excellent communication, negotiation, and customer service abilities
• Highly organized, detail-oriented, and able to manage complex workloads

Nice To Haves

• CIP/FCIP is an asset

Responsibilities

• Investigate and manage auto, liability, and property claims, including large or complex cases
• Assess coverage, set and adjust reserves, and document all activities
• Negotiate settlements and process payments efficiently
• Identify subrogation opportunities and coordinate with experts and service providers
• Support litigation, mediations, and settlement strategies when needed
• Provide clear communication to policyholders, brokers, and stakeholders throughout the claims process

Benefits

• Competitive salary: $72,000 – $108,000 annually
• Generous benefits and matched pension contributions
• Professional development and support for industry education
• Collaborative, supportive, and hybrid work environment (3 days in-office, 2 days remote after probation)
• Career growth and professional development opportunities
• Gain practical experience in the insurance industry
• Work in a collaborative, supportive office environment
• Develop transferable administrative and professional skills

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree