Claims Adjuster II, Casualty

Intact FC • Edmonton, AB

1d • CA$69,200 - CA$84,600 • Hybrid

About The Position

As a Casualty Claims Adjuster, you’ll play a key role in managing Commercial General Liability (CGL) claims and supporting customers through complex and often stressful situations. You’ll deliver timely, fair outcomes while providing a consistently high level of service that reflects what matters most to our customers.

Requirements

• 3+ years of experience handling casualty claims.
• CIP designation completed or in progress.
• Strong written and verbal communication skills with a professional, customer-focused approach.
• Strong analytical skills with excellent attention to detail and organization.
• Ability to manage multiple files and competing priorities.
• Strong system navigation skills, including efficient use of technology.

Responsibilities

• Investigate bodily injury and/or property damage claims to support prompt, fair resolution.
• Use sound judgment to make independent decisions, think critically, and prioritize effectively.
• Review and analyze documentation such as medical records, police reports, lease agreements, contracts, and expert reports.
• Represent the company in negotiations and settlements directly with third parties and/or their legal counsel.
• Manage files through the litigation process, as required.
• Set, review, and manage loss and expense reserves.
• Evaluate settlement criteria and authorize payments in line with policy and best practices.

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
• Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 7.5%
• Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
• Defined benefit pension plan offering guaranteed income for life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed