FLEX Claims Adjuster I
Marriott•Costa Mesa, CA
•$26 - $35•Hybrid
About The Position
A Claims Adjuster I is responsible for the timely, good faith adjustment and disposition of self-administered claims. Responsibility extends to all aspects and phases of investigations, evaluations, negotiations, settlements and denials of the following claims: workers’ compensation, auto liability, no-fault uninsured motorist and general liability. He/she will manage a caseload ranging from 100-150 claims (the acceptable caseloads vary based on the mix and complexity as determined by Claims Unit Manager.)
Requirements
- High School Diploma or GED.
- 1+ years claims adjusting or equivalent/relevant experience.
- General knowledge of claims.
Nice To Haves
- Applicable industry licensing.
- Associate in Claims (AIC) or Associate in Risk Management (ARM).
- Two or four year degree from an accredited college/business/technical school.
Responsibilities
- Manage caseload ranging from 100 – 150 claims.
- Investigate claims promptly – taking statements as necessary – to determine liability/compensability
- Evaluate damages and pay benefits as prescribed by law and/or Marriott policies and procedures
- Secure necessary documentation to facilitate timely loss adjustment and maintain primary responsibility for settlement decisions up to individual authority
- Complete and monitor timely WC payments/state filings
- Monitor and actively manage WC medical treatment with the goal of minimizing disability. Consult Occupational Health Services as necessary
- Manage litigation cases including controlling/directing outside attorneys, assisting in discovery/trial preparation and strategy as needed
- Evaluate claims for potential third party or subrogation recovery
- Participate in the Service Call Program and complete required Service Call reports detailing current case status
- Actively participate in regularly scheduled unit meetings and department meetings
- Comply with Marriott Casualty Claims Policy and Procedure Manual requirements, including meeting all Key Performance Indicators (KPIs)
- Effectively utilize Claims Enterprise (CE) to manage all claims electronically
- Enter action plan notes/website notes into CE
- Participate in activities that foster teamwork and continuous quality improvement.
- Acquire required state adjuster licenses within each jurisdiction's specified timeframe.
Benefits
- 401(k) plan
- stock purchase plan
- discounts at Marriott properties
- commuter benefits
- employee assistance plan
- childcare discounts
- medical
- dental
- vision
- health care flexible spending account
- dependent care flexible spending account
- life insurance
- disability insurance
- accident insurance
- adoption expense reimbursements
- paid parental leave
- paid sick leave
- PTO balance for every hour worked
- paid holidays
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
