Claims Account Specialist

Diversified Benefit Services • Hartland, WI

11d • Onsite

About The Position

We are hiring a Claims Account Specialist to manage the day-to-day administration of pre-tax benefit plans for an assigned group of clients. This high-volume, fast paced position requires strong multi-tasking and organizational skill and includes validation of claims and process reimbursements, status changes, enrollments, responding to client and participant inquiries and implementation of plan set-ups/changes.

Requirements

• Proven ability to provide a high-level of customer service
• Strong organizational skills with exceptional attention to detail
• Analytical thinking and sound problem-solving ability
• Basic math/accounting competency
• Ability to multi-task effectively in a fast-paced environment
• Professional communication and interpersonal skills
• Flexibility and ability to shift priorities quickly
• Proficiency in Microsoft Office 365, including Excel
• Ability to effectively work with personnel of varied skill levels and work through challenging situations efficiently.
• Minimum of two years experience in a professional work environment working directly with customers/clients.
• Previous experience in claim validation, payroll, banking or insurance environment is required.

Nice To Haves

• Client Relations
• Accounts Payable
• Accounts Receivable
• Payroll Processing
• Banking Operations
• HR
• Employee Benefits
• Insurance Claims
• Accounts Payable (AP)
• Client Services
• Payroll processing
• Banking or financial operations
• Human Resources administration
• Employee benefits administration
• Insurance claims processing
• TPA or carrier environments
• Accustomed to handling financial transactions, reviewing documentation for accuracy, meeting processing deadlines, and maintaining confidentiality

Responsibilities

• Providing a high level of professional service to DBS clients and benefit plan participants.
• Validation of claims and process reimbursements and ensuring financial accuracy
• Managing enrollments, eligibility updates, and payroll-related status changes
• Administering FSA, HRA, ICHRA, HSA, and other customized benefit plans
• Responding to client and participant inquiries professionally and efficiently
• Implementing plan setups and processing plan changes
• Maintaining compliance and documentation standards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed