Claim Support Processor- MBRU
About The Position
The Claims Support Processor in the Medical Bill Review Unit provides clerical and administrative support to ensure the accurate and timely processing of medical bills and claim-related documentation. This position is responsible for data entry, document management, record maintenance, correspondence handling, and supporting bill review specialists and claims staff. The role requires strong attention to detail, organizational skills, and the ability to work efficiently in a fast-paced environment while maintaining confidentiality and delivering exceptional service to internal and external customers.
Requirements
- High School Diploma or equivalent
- Working with P.C. software applications
- Work under significant supervision
- Demonstrate compliance to specific instructions
- Work well under pressure
- Organize and prioritize multiple tasks
- Prepare and code claim files
- Communicate effectively with others over the telephone and in person
- Use basic math skills
- Bend and stoop in order to file and/or retrieve claims documents
- Use automated processing and computer systems
- Maintaining accurate files and records
Nice To Haves
- Associate degree in Business Administration, Insurance or a related field or the equivalent in related work experience
Responsibilities
- Copying paper
- Printing, stapling & mailing documents
- Scanning documents
- Sending and receiving faxes
- Completing form letters
- Data entry
- Handling general inquiry routing calls regarding claim files.
- Working requires detailed compliance to specific instructions, with significant supervisory oversight.
- May be assigned tasks normally handled at a higher level as needed
Benefits
- PTO, paid sick leave
- Competitive hourly salary
- Annual company bonus incentive
- Medical plans with multiple coverage options, including HSA eligibility
- Prescription drug coverage
- Dental and vision benefits
- Employee Assistance Program (confidential support services)
- Company-paid basic life insurance
- Optional supplemental life insurance and dependent coverage
- Short-term and long-term disability coverage
- Critical illness, accident, and pet insurance options
- 401(k) plan
- Company match of 50% paid on employee contributions up to 6% of pay
- Additional company contribution of 4% of pay each pay day into your account
- Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options
- Accrual-based PTO, increases with tenure, eligible at 90 days of employment
- Full-time new employees will receive up to 12 PTO days annually
- Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month
- 10 company-paid holidays annually for full-time employees
- 1 mental health day
- 2 floating holidays
- 1 volunteer day
- 8 company-paid holidays annually for part-time employees
- Paid leave programs, including parental, bereavement, jury duty, and military leave
- Tuition assistance (up to $5,250 annually; 80% covered by ACG)
- Professional certification support with 100% reimbursement for eligible programs
- Opportunities for career development and advancement
- Complimentary AAA membership with roadside assistance and travel discounts
- Adoption assistance program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
