Claim Director-Builders Risk

Chubb • Philadelphia, PA

39d

About The Position

This individual contributor is responsible for investigating/settling more complex and higher exposure/high frequency claims while providing an exceptional level of customer service and maintaining a high-quality claim file. This position reports directly to the Builders Risk Specialty Claim Leader in Major Accounts and Specialty.

Requirements

• Bachelor's Degree preferred or equivalent experience.
• 7+ years of commercial property claims adjusting experience.
• Current adjuster licenses in one or more states preferred
• Should have high degree of specialized and technical competence in the handling of high exposure claims with emphasis on hands-on file management.
• Knowledge of commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus.
• Ability to work independently and assimilate learning materials on many different subjects from various sources.
• Authoritative knowledge of the company's coverage, products, services, and liabilities.
• Ability to make independent decisions using best practices for guidance.
• Jurisdictional claims handling experience.
• An aptitude for evaluating, analyzing, and interpreting information.
• Excellent verbal and written communication skills.
• Ability to work well in a team environment.
• Innovative thinker with ability to multi-task.
• Ability to deal with customers in a professional manner.
• Ability to self-motivate and self-start.
• Strong interpersonal, negotiation and customer service skills.
• Must be able to effectively work in a team environment.

Nice To Haves

• Knowledge of commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus.
• Current adjuster licenses in one or more states preferred
• Bachelor's Degree preferred or equivalent experience.

Responsibilities

• Confirm coverage of claims by reviewing policies and documents submitted in support of claims.
• Analyze coverage and communicate coverage positions under direction of manager and coverage unit.
• Conduct, coordinate, and direct investigation of builders risk claims.
• Direct and monitor assignments to experts and underlying defense counsel.
• Evaluate information on coverage and damage to determine the extent of the loss exposure.
• Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.
• Set reserves within authority and/or makes recommendations to supervisor concerning reserve changes.
• Effectively evaluate contract language and identify coverage issues.
• Maintain an active file diary to more file toward resolution.
• Recognize and pursue recovery.
• Adhere to all statutory and regulatory fair claims practices.
• Recognize and identify potential fraudulent claims.
• Effectively control the use, work product and expenses of outside vendors.
• Develop and maintain strong business relationships with internal and external business partners/clients.
• Serve as a technical resource to lesser experienced adjusters on the team.
• Successfully contribute to the development and delivery of the team's goals, objectives and results.

Benefits

• This role may also be eligible to participate in a discretionary annual incentive program.
• Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 5,001-10,000 employees