Claim Director-Builders Risk

Chubb External•Philadelphia, PA

About The Position

This individual contributor is responsible for investigating/settling more complex and higher exposure/high frequency claims while providing an exceptional level of customer service and maintaining a high-quality claim file. This position reports directly to the Builders Risk Specialty Claim Leader in Major Accounts and Specialty.

Responsibilities

Confirm coverage of claims by reviewing policies and documents submitted in support of claims.
Analyze coverage and communicate coverage positions under direction of manager and coverage unit.
Conduct, coordinate, and direct investigation of builders risk claims.
Direct and monitor assignments to experts and underlying defense counsel.
Evaluate information on coverage and damage to determine the extent of the loss exposure.
Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.
Set reserves within authority and/or makes recommendations to supervisor concerning reserve changes.
Effectively evaluate contract language and identify coverage issues.
Maintain an active file diary to more file toward resolution.
Recognize and pursue recovery.
Adhere to all statutory and regulatory fair claims practices.
Recognize and identify potential fraudulent claims.
Effectively control the use, work product and expenses of outside vendors.
Develop and maintain strong business relationships with internal and external business partners/clients.
Serve as a technical resource to lesser experienced adjusters on the team.
Successfully contribute to the development and delivery of the team’s goals, objectives and results.