Claim Clerk

Ccmsi • Reno, NV

5h • Onsite

About The Position

We are seeking a detail‑oriented Claim Clerk to join our Reno, NV office. This is a 100% in‑office role supporting a busy, fast‑paced claims environment and a team of three or more adjusters. If you thrive in a structured setting, enjoy staying organized, and want a role where accuracy and efficiency make a real impact, this is an excellent opportunity. This position focuses on clerical and administrative support for our claims team, including new claim setup, appointment scheduling, medical provider coordination, document management, and processing medical bills. Bilingual Spanish skills are helpful but not required.

Requirements

• Strong organizational skills and the ability to manage tasks in a fast‑paced office environment.
• Comfort handling high‑volume clerical work with accuracy and attention to detail.
• Excellent verbal and written communication skills.
• Ability to operate general office equipment and multitask across systems.
• Reliability, initiative, and the ability to work with minimal direct supervision.
• Commitment to confidentiality and professionalism.
• Strong teamwork and customer service mindset.
• Reliable, predictable attendance during business hours.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

Nice To Haves

• Bilingual in English and Spanish. — highly valued for communicating with claimants, employers, or vendors, but not required.
• Experience supporting a high‑volume claims desk.
• Knowledge of medical terminology.
• Associate degree or two years of related business/office experience.

Responsibilities

• Activate new claims and ensure files are set up accurately in the claim system.
• Schedule appointments and coordinate with medical providers.
• Process, code, and route incoming medical bills.
• Scan, attach, and organize electronic documents within claim files.
• Assist adjusters with diary management and document queues.
• Provide general clerical support to maintain workflow efficiency for a high‑volume team.

Benefits

• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy)
• 10 paid holidays in your first year
• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) and Employee Stock Ownership Plan (ESOP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree