Claim Associate - Auto - Hybrid

State Farm • Richardson, TX

1d • Hybrid

About The Position

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most. Grow Your Skills, Grow Your Potential

Requirements

• Strong written and verbal communication skills
• Strong critical thinking and decision-making skills
• Ability to multi-task across technical platforms
• Accountability
• Resourcefulness
• Employees must successfully complete all required training, including applicable proficiency, licensing exam(s) and background checks required of various state(s).
• Candidates that have previously taken an assessment may be asked to participate in additional testing.

Responsibilities

• Answering inbound calls and making outbound calls to customers within a fast paced, call center environment
• Supporting our customers through personalized, caring, and simple interactions
• Proactively investigating claims
• Applying policy coverage
• Accurately documenting claim files

Benefits

• Annual raise and bonus
• Robust health and wellbeing programs
• State Farm pays most of your healthcare premium
• Multiple healthcare plan options, including a high deductible plan
• All medical plans provide 100% coverage for in-network preventative care
• Vision insurance
• Dental insurance
• Telemedicine
• 24/7 mental health professionals
• Industry leading training programs
• Top-notch tuition assistance programs
• Employee resource groups
• Mentoring
• Fertility/IVF/adoption assistance
• College coaching
• National discount programs
• Interactive monthly financial workshops
• Free financial coaching
• State Farm Federal Credit Union
• Generous time off policies
• Opportunity to initially earn up to 20 days annually
• Parental leave
• Paid holidays
• Celebration day
• Life leave (40 hours/year)
• Bereavement leave
• Community service/education support days
• Matching Gift Program
• Good Neighbor Grant Program
• Employee Assistance Fund
• Free financial advisors
• 401(k) plan with company contributions of up to 7% of your salary

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed