Claim Adjuster

AmTrust Financial Services, Inc.•Alpharetta, GA

19h•$53,000 - $72,000•Hybrid

About The Position

Under moderate supervision, the Property Claim Representative – Renter’s Programs is responsible for handling low severity property claims, mainly from our renters’ programs. Renter’s Program claims consist of small contents losses as well as building damage claims on tenants’ liability policies. This role requires strong analytical skills, attention to detail, and the ability to communicate effectively with various stakeholders, including insured parties, claimants, attorneys, and other professionals. Note, this role is 4 days in office and 1 day remote out of one of our AmTrust offices.

Requirements

Bachelor's degree in business, finance, engineering, or a related field, or equivalent work experience.
Proficiency in using Property Claims estimating software and other relevant tools.
Ability to evaluate financial analyses and reserves.
Experience in adjusting claims related to renters’ insurance, contents, and GLPD.
Current and valid adjuster license in the state of operation, or the ability to obtain one within a specified time frame.
Excellent knowledge of property insurance policies, coverages, laws, and regulations.
Excellent analytical, problem-solving, and decision-making skills.
Excellent communication, negotiation, and interpersonal skills.
Excellent organizational, time management, and prioritization skills.
Able to travel frequently and adjust to changing schedules and work environments.

Responsibilities

Investigate, evaluate, negotiate, and settle Renter’s Program claims, ensuring compliance with company policies and procedures, and applicable laws and regulations.
Review and analyze relevant documents, such as policies, contracts, invoices, estimates, and receipts, and verify the coverage, liability, and damages.
Determine the extent of damage and potential risks or concerns.
Interpret various policy forms (Renters & Tenant Liability) to establish applicable coverages and determine any exclusions.
Establish appropriate claims reserves and negotiate settlements within authority limits.
Communicate effectively and professionally with policyholders, agents, contractors, experts, attorneys, and other parties involved in the claim process, and provide timely and accurate updates on the status and resolution of the claims.