Civilian Traffic Investigator

City of Greensboro•(Greensboro Police Department ) 100 Police Plaza Greensboro, NC

1d•Onsite

About The Position

The City of Greensboro Police Department is seeking a dependable, service-minded professional to join the Greensboro Motorist Assistance Patrol (GMAP) as a Civilian Traffic Investigator. This unique public safety role combines customer service, traffic safety, roadside assistance, and crash investigation to help keep Greensboro's motorists safe and our roadways moving. As a Civilian Traffic Investigator, you will provide non-emergency services that are essential to motorist safety and effective traffic operations throughout Greensboro. The position combines fieldwork, public interaction, traffic management, and documentation responsibilities. The selected candidate must complete the North Carolina Justice Academy Civilian Traffic Investigator training and a minimum of 160 hours of field training. Because this is a highly public-facing position, successful candidates must demonstrate strong interpersonal, verbal, and written communication skills and be comfortable interacting with motorists, City employees, law enforcement personnel, and members of the public.

Requirements

High School Diploma / GED with related experience in non-emergency motorist safety (e.g., monitoring radio dispatch for vehicle crashes, traffic hazards, and disabled vehicles) and/or a directly related field
Traffic direction skills
Basic mechanical skills with small tools (i.e., ability to change a tire)
Must possess a Valid Driver's License

Nice To Haves

Experience working in law enforcement.

Responsibilities

Responding to traffic crashes, disabled vehicles, roadway hazards, and other motorist assistance requests.
Assisting stranded motorists with services such as changing tires, providing limited fuel, and helping remove roadway hazards.
Directing traffic and supporting safe movement through congested or impacted areas.
Investigating non-injury vehicle crashes as permitted under North Carolina law.
Completing required State and City documentation, including NCDMV Form 349.
Monitoring police radio dispatch and responding to calls throughout the City.
Coordinating vehicle towing when necessary.
Supporting the Traffic Safety Unit during special events, license and DWI checkpoints, traffic enforcement initiatives, and planned road closures.
Transporting and deploying traffic control equipment to support roadway operations.
Assisting with emergency traffic signal support, including transporting, setting up, and refueling generators.
Using a Body-Worn Camera during citizen interactions in accordance with departmental policy.