Civilian Security Officer - Full Time

Bally's Chicago•Tiverton, RI

12d•Onsite

About The Position

This is a full-time position for a Civilian Security Officer at Bally's Lincoln Casino Resort. The role involves ensuring the safety and security of the facility by monitoring entrances, dispatching responses, maintaining logs, and assisting guests. Officers will work in various environments and may be exposed to challenging situations.

Requirements

Must be able to check identification of individuals entering Twin River in compliance with Rhode Island state law.
Must be able to staff the Security Dispatch Center 24 hours a day.
Must be able to monitor surveillance cameras (non-gaming areas).
Must be able to maintain CAD (computer aided dispatch) log for all calls for service.
Must be able to staff the Card and Destruction Room 7 days a week.
Must be able to inspect and cancel all cards and dices that are removed from the gaming floor daily.
Must be able to maintain logs of all visitor’s, staff, and inventory that enters the Destruction Room.
Must be able to staff the Badging Office and create and modify the C-Cure badges for staff, vendors, and visitor to the property.
Must possess extensive knowledge of all Twin River Casino’s facilities.
Must be able to assist guests by providing information and services or directing guests to the appropriate source for assistance.
Must be able to report any observations concerning hazardous, dangerous, or unsafe conditions that may cause injury to guests and/or employees to security immediately.
Unable to act as current law enforcement security officers and cannot assist with disturbances or arrests.

Nice To Haves

Experience in a similar role.

Responsibilities

Strategically posted at the facility’s three entrances 24 hours a day to observe guests entering and departing the property.
Check identification of individuals entering Twin River in compliance with Rhode Island state law.
Staff the Security Dispatch Center 24 hours a day, answering phones, monitoring radio communications, and surveillance cameras (non-gaming areas), and dispatching appropriate responses.
Maintain CAD (computer aided dispatch) log for all calls for service.
Staff the Card and Destruction Room 7 days a week, inspecting and canceling cards and dices, and maintaining logs of visitors, staff, and inventory.
Staff the Badging Office, creating and modifying C-Cure badges for staff, vendors, and visitors, maintaining logs, and monitoring surveillance cameras (non-gaming areas).
Possess extensive knowledge of all Twin River Casino’s facilities.
Assist guests by providing information and services or directing guests to the appropriate source for assistance.
May rove self-parking lots, valet, exterior of casino, and staff the badge office for employee check distribution and issuance of temporary badges.
Report any observations concerning hazardous, dangerous, or unsafe conditions that may cause injury to guests and/or employees to security immediately.
Unable to act as current law enforcement security officers and cannot assist with disturbances or arrests.
Perform other duties as assigned by supervisor.