Civic Engagement Manager

Gwinnett County•Gwinnett County, GA

4d•Onsite

About The Position

The Civic Engagement Manager leads the planning, coordination, budget oversight, and execution of Gwinnett County's signature Civic Engagement programs, including Gwinnett 101, Citizens Academy, Gwinnett Youth Commission, and county-wide cultural and heritage celebrations. This position will be developing, implementing, and evaluating civic engagement strategies and initiatives that increase resident participation, expand inclusive outreach, and strengthen public trust and transparency in local government. The incumbent will also be serving as the primary liaison between Division Director, Board of Commissioners' initiatives, and internal County departments, residents, and external community stakeholders, ensuring alignment, coordination, and advancement of county-wide civic engagement priorities.

Requirements

Bachelor's degree in public administration, public policy, communications, education, social work, business management, business administration or a closely related field
Three years of progressively responsible experience in community engagement, civic management, business administration or related fields
Two years' experience as a manager
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job

Nice To Haves

Five years of progressively responsible experience in community engagement, civic programming, public sector outreach or closely related field
A minimum of two years' experience as a manager

Responsibilities

Directly supervising program staff and providing strategic leadership, performance management, coaching, and operational direction to ensure high-quality delivery of civic education and community engagement initiatives
Overseeing planning and execution of large-scale public programs and events serving diverse county residents
Developing strategic outreach initiatives tied to the CESI mission to expand participation across diverse and historically underrepresented communities
Building and maintaining partnerships with schools, nonprofits, civic organizations, faith-based groups, and community leaders
Coordinating cross-departmental collaboration to support public engagement initiatives
Monitoring program budgets, purchasing procedures, vendor payments, and compliance requirements
Evaluating program outcomes and participation trends, identifying opportunities to expand and strengthen programming, and preparing performance reports and recommendations for leadership
Ensuring compliance with County policies, procedures, and applicable regulations
Representing Gwinnett County at community meetings, public forums, and civic events to present information and engage residents
Facilitating civic education sessions, youth leadership programming, and community engagement outreach events
Delivering presentations and program updates to County leadership, advisory groups, and community partners