Citywide Address Assignment Technician

City of New York • New York, NY

13d • Hybrid

About The Position

The Department of City Planning (DCP) plans for the future of New York City, working to create thriving and dynamic neighborhoods with access to housing and jobs, resilient infrastructure, and a vibrant public realm. The Department engages communities to develop inclusive plans, expands housing access and economic opportunity, and plans for long-term sustainability. DCP supports the City Planning Commission in its annual review of hundreds of land use applications. The Department also advises on citywide strategic and capital planning, analyzes data, conducts policy analysis, and creates open data and civic engagement tools. The Department of City Planning offers staff meaningful opportunities to help shape the future of New York City and address some of its most pressing challenges. The Department values public service, collaboration, and creativity, and supports professional development. The new Citywide Address Assignment Team (CAAT) is responsible for supporting all of the official address assignments and verifications to new and existing buildings and other structures across the five boroughs, as well as maintaining a database of all officially assigned addresses for New York City. The division is comprised of a team with specialties in executing address assignment functions such as processing address requests, coordinating with other agencies and external partners, disseminating relevant information to various stakeholders, maintaining digital records for all officially assigned addresses in the five boroughs, and providing customer service support for property owners. This team is responsible for executing these functions and services to ensure accuracy and efficiency in address assignment and verification for buildings and other structures, which is integral to creating an efficient process for residential and commercial construction, infrastructure needs, effective emergency management, and accurate mail delivery services. To Additionally, the team will issue formal notices for non-compliance or misuse of official address assignments. DCP is seeking a detail-oriented Citywide Address Technician for its Citywide Address Assignment Team (CAAT). Under the direction of the Director, the team will be designing a new, citywide address process that connects requested records and historic data with the Department’s existing mapped street addresses. The Citywide Address Technician role will support the team’s work of receiving and processing address requests, disseminating relevant information to various stakeholders, providing customer service support to constituents, and coordinating with other City agencies and entities. The ideal candidate is an experienced generalist who is comfortable managing a high volume of address requests from homeowners, local small businesses, and other small to medium developments. Additionally, the Citywide Address Technician must be comfortable providing customer service support to City residents and developers as it relates to their projects.

Requirements

• Minimum 2 years of experience managing data records, using geospatial data, such as maps, to conduct research, and coordinating with stakeholders in an environment where organization, accuracy, and efficiency are at the core of all work;
• Strong research, analytical and organizational skills;
• Ability to work effectively with others, to work towards and meet deadlines, and to keep supervisory staff informed;
• Ability to master complex data systems and interest in understanding how the pieces fit together;
• Demonstrated experience working with geospatial data;
• Strong verbal and written communication skills;
• Interest in modernizing and automating procedures and processes while maintaining data quality;
• Ability to work in a cross functional team and collaborate on projects with other teams across DCP;
• Authorization to work in the United States is required for this position.
• A four-year high school diploma or its educational equivalent and at least six months of required experience or the nine specialized credits.

Nice To Haves

• Experience manipulating and analyzing data using SQL and/or Python is a plus;
• Interest in urban planning and knowledge of NYC geography and data is a plus.
• Experience reviewing architectural plans;
• Prior experience assigning addresses at a borough level is a plus.

Responsibilities

• Execute address assignment functions where accuracy and attention to detail are central to service delivery;
• Provide relevant customer service support to constituents, homeowners, developers, agencies, and other stakeholders;
• Research, analyze, validate, correct, maintain and update geographic data files using related spatial data, imagery, and other resources;
• Map individual addresses in geospatial databases;
• Perform quality assurance of data files;
• Document and innovate work procedures and methodologies;
• Execute geographic processing programs, coordinate data releases, and publish datasets;
• Conduct occassional field world and site visits for research purposes;
• Communicate with customer/client/user requests; and
• Act as data liaison to other city agencies

Benefits

• The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
• This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and labor unions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED