City Operations Coordinator

Rinse, Inc. • San Francisco, CA

1d • $25 - $26 • Onsite

About The Position

As a member of our Evening Operations team, you will ensure that customer orders are accurate, up to Rinse quality standards, and delivered on time. This role has significant upside for exceptional performers who are motivated to learn quickly and want to work for a company committed to their professional development. We have an amazing team and want you to become a part of it!

Schedule: 4:30 PM - 1 AM, 5 days a week
Able to work at least one of the weekends (Rinse runs a 7-day operation)

Compensation:
Training Rate: $24.75/hour
Post-Training Rate: $25.75/hour after completing the first 30 days
Note: The first two weeks of training will focus on delivery driver responsibilities
Equity: All Rinse City Operations Coordinators have the opportunity to earn and vest equity (options) after working at the company for 90 days.

Requirements

• Ability to overcome challenges and effectively solve problems
• Are cool as under pressure
• Thrive in ultra-fast-paced environments
• Welcome change with open arms
• Can lift up to 50 pounds
• Have a driver's license with a clean driving record.

Nice To Haves

• Proficient in Google Docs, And iOS devices (proficiency is a plus)
• Breathe our core values of Taking Ownership, Respect, Honesty, and working to Delight and Amaze our customers

Responsibilities

• Join the team as one of our “air traffic controllers” for day-to-day operations. You’ll learn to dispatch delivery drivers and troubleshoot any delivery issues.
• Coordinate with the Customer Care team and Operations team to deliver exceptional customer service.
• Identify and analyze operational challenges and come up with creative solutions to help streamline operations.
• Create and implement effective procedures that support Bay Area operational efforts.
• Run our mobile truck warehouse operations (we will train you in operating our 16ft and 26ft trucks)

Benefits

• Health benefits (Medical, Dental, and Vision for full-time employees)
• Paid leave
• 401k
• Snacks
• Quarterly Rinse credit towards any Rinse-provided services like laundry and dry cleaning.
• Earn a $1,000 sign-up bonus after completing your first 90 days with Rinse.
• weekly lunch reimbursement
• all-day snacks
• Rinse credit towards any Rinse-provided services!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed