City Manager | Massachusetts | Bilingual | Part Time | Cleaning

Slate•Burlington, MA

5d•$33

About The Position

Join Slate — the team behind spotless spaces at a premier national boutique fitness studio brand. We are seeking a City Manager (Part-Time) to represent Slate in Massachusetts and oversee our local operations. This role is critical to ensure consistent service quality and strong client relationships. 📍 Locations you'll cover: 345 Harrison Avenue, Boston, MA 110 Beverly St., Boston, MA 399 Congress Street, Boston, MA 94 Van Ness Street, Boston, MA 535 Arsenal Street, Watertown, MA 27 Boylston Street, Newton, MA 94 Derby Street, Hingham, MA 101 Middlesex Turnpike, Burlington, MA 450 Legacy Place, Dedham, MA 🌙 Schedule: The City Manager will provide on-the-ground oversight, conducting walkthroughs, supporting employees, and building trust with clients. This is a flexible part-time contract role (10–15 hours per week) including attendance during the day or at night after 9:00 pm, and weekend work as required by the client.

Requirements

Proven track record in sales, account management, or business development.
Strong communication and interpersonal skills.
Experience in lead generation, prospecting, and client presentations.
Self-motivated, target-driven, and able to work independently.
Ability to travel across MA to client sites (reliable transportation required).
Bilingual (English/Spanish) required.
Availability to work part-time with flexible scheduling, including daytime, evening/night visits, and occasional weekends.

Nice To Haves

Experience in cleaning, facilities management, or a related industry is a plus.
Experience managing field teams, scheduling, and overseeing service quality is highly preferred.
Strong problem-solving skills and ability to handle client needs on-site.

Responsibilities

Represent Slate at promotional opportunities such as industry events or client meetings.
Conduct walkthroughs with potential clients to understand their cleaning needs.
Provide face-to-face service and account management for existing clients.
Build long-term client relationships and support account retention.
Conduct weekly, bi-weekly visits to all sites and support accounts, including residential accounts, and new openings.
Ensure quality assurance through site walkthroughs, checklists, and photo documentation in Jobber.
Conduct QA inspections at client sites to ensure service quality and compliance with company standards.
Report updates, issues, and staffing needs to the Support Team and leadership.
Provide coaching, feedback, and accountability to employees on-site.
Ensure cleaners follow protocols and represent Slate professionally.
Assist with recruitment, onboarding, and training as needed