About The Position

This is a full-time position serving as the primary point of contact for the District 7 Council Office. It acts as a liaison within the organization and with external agencies and constituents. The role is an intermediate level that assists a City Council Member, serves as an assigned liaison with other city organizations and agencies, chairs or facilitates citywide Boards or committees, and negotiates and resolves sensitive issues.

Requirements

  • Graduation with a Bachelor’s degree from an accredited college or university with coursework in Business Administration or Public Administration and experience in communications or public information.
  • Experience may substitute for education up to a maximum of four (4) years.
  • Knowledge of public information, marketing, public relations, media relations programs.
  • Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies.
  • Knowledge of the principles associated with the role of meeting the necessary standards of customer service.
  • Knowledge Federal, State and Local laws.
  • Knowledge of city practice, policy and procedures.
  • Skill in oral and written communication.
  • Skill in handling multiple projects and prioritizing.
  • Skill in using computers and related software.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to interpret policies and guidelines.
  • Ability to write articles for publication.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to lead and train others.
  • Ability to establish and maintain good working relationships with other City employees and the public.
  • Ability to provide excellent constituent service and work effectively with high-level elected officials, leaders of city departments, consultants, community partners and other staff.
  • Creative and critical thinking skills.
  • Strong communication and writing skills.
  • Ability to work with tight deadlines, handle multiple projects, and generate proactive solutions.
  • Attention to detail.
  • Self-starter and eager to learn.
  • Strong commitment to collaboration and team work.

Nice To Haves

  • Experience maintaining calendars, and coordinating staff events & meetings.
  • Proficiency with Microsoft Office Suite, specifically with Word, Excel, & Outlook.
  • Experience working in a fast-paced environment with competing deadlines.

Responsibilities

  • Prepares and reviews written correspondence, speeches, and other informational material.
  • Handles public relations and develops communications and marketing strategies.
  • Manages community outreach, newsletters, emails, updates, public meetings, or public forums.
  • Attends meetings and provides staff assistance during meetings and attends to needs and requests of Council.

Benefits

  • Generous leave
  • Work-life balance programs
  • Extensive benefits
  • City of Austin Employees' Retirement System
  • Access to public transit
  • Bike-friendly infrastructure
  • Wellness programs
  • On-site fitness centers
  • Mental health support
  • Professional development
  • Leadership opportunities
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