Citizens Teller Part Time

Citizens Financial Group•Williston, VT

1d•Onsite

About The Position

As a Citizens Teller, you will make a real difference for our customers and the branch team. You’ll greet customers in our lobbies, demonstrate how to use our mobile app or ATMs for simple transactions, and create amazing experiences by helping them achieve their financial goals through personalized advice and solutions. Your knowledge of Citizens products and benefits will educate customers and allow you to effectively respond to questions. You will also follow all financial policies and procedures, including proper cash handling and adherence to state and local laws and regulations.

Requirements

High School degree or GED
Minimum of 6 months experience processing transactions (cash and/or digital payments)
Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
Strong listening and communication skills
Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
Ability to problem solve and provide solutions to customer issues
Customer-centric to deliver exceptional service
Comfortable with using digital technology to support the delivery of business goals
Ability to work branch hours, which can include weekends and evenings
Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link.

Nice To Haves

1 year of experience processing transactions (cash and/or digital payments)
Motivates others, like teammates, business partners, and specialists, through collaboration
Process-oriented, energetic, detail-oriented and ability to multitask effectively

Responsibilities

Greet customers in our lobbies.
Demonstrate how to use our mobile app or ATMs for simple transactions.
Create amazing experiences for customers by helping them achieve their financial goals.
Provide personalized advice and solutions that meet customer needs.
Connect customers to Bankers for the next step.
Educate customers on Citizens products and benefits.
Effectively respond to customer questions and/or concerns.
Follow all financial policies and procedures, including proper cash handling, state and local laws and regulations.