CIS Maintenance Specialist
Stock Yards Bank & Trust•Louisville, KY
•Onsite
About The Position
Perform data entry to maintain all deposit accounts including Time Deposit, IRA and Health Savings Accounts. Provide support including the implementation and servicing of the accounts under the CIS Dept. Supports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures. Supports all functions that maintain compliance with regulatory agencies.
Requirements
- High School Diploma or GED Equivalent
- 6 months of Retail Banking experience or one year Banking Operations experience
- Self-motivated, dependable, professional appearance and demeanor
- Strong telephone communication skills
- Word processing skills for creating and updating procedures
- Basic PC skills
Responsibilities
- Complete data entry to maintain all Bank Deposit Accounts upon receipt and verification of proper paperwork and requested maintenance.
- Create new Ports, close accounts, combine customer Ports, maintain all demographics and codes, input weekly and monthly rate changes on all products serviced by CIS Dept, and perform all other general maintenance as needed.
- Handle CIS-related questions from CSR’s and other Bank departments.
- Ensure service delivery and compliance with bank regulations.
- Troubleshoot and perform research to assist branch staff in identifying and resolving operational issues.
- Perform minor research to accommodate customer requests.
- Assist in the performance of special projects.
- Assist with annual procedural updates.
- Assist with CD, IRA & HSA tasks.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
