Circulation Supervisor

Davidson County-Metro Nashville (TN)•Nashville, TN

28d

About The Position

This is a full-time Civil Service position with the Nashville Public Library. This Circulation Supervisor supervises and performs clerical duties involved in day-to-day operations of a circulation department in a public library division or branch. Performs related work as required. A city with a great library is a great city, and that's very true for Nashville. With nearly three million visits per year - and a collection of almost two million items - Nashville Public Library (NPL) is Music City's gateway to lifelong learning, growth, and community connection. Our one-of-a-kind Civil Rights Room and Votes for Women Room bring visitors together to explore the history of civil rights and plot a course for our shared future. Our lauded Wishing Chair Productions puppet shows and story times delight audiences of all ages with stories that make them laugh, love, and grow. Meanwhile, initiatives like Studio NPL, Bringing Books to Life, Seed Exchange, Be Well at NPL, and Digital Inclusion connect Nashvillians with resources from across our 21-location system to learn new skills, enrich their quality of life, and forge long-lasting friendships. If you have a passion for helping people, love books and learning, and desire to be part of a team that does transformative work every day, then NPL just might be the place for you.

Requirements

High School and three (3) years of experience with library circulation desk in an automated environment.
No Substitutions
Candidates with accreditations earned in a foreign institute are encouraged to apply.
Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Nice To Haves

Supervisory experience with scheduling, training, leading and evaluating employees
Knowledge of Library procedures & policies, circulation functions of the Library, library systems, and shelving standards
Proficient with Microsoft products including Word, Excel, and Outlook
Bilingual Language Skills

Responsibilities

Directs operation of circulation functions according to established procedures.
Assigns tasks and staff throughout the circulation department. monitors clerical staff throughout the circulation department.
Evaluates employee performance and offers coaching when needed
Provides counsel to and trains staff at cluster branches as needed.
Interviews, trains, supervises and evaluates circulation personnel.
Prepares and monitors work schedules for circulation staff.
Performs various clerical duties involved in circulating library materials including the use of an integrated library system, online public access catalog, shelving, shelf reading, and other collection work as assigned.
Supervises and delegates tasks to staff in various clerical duties involved in circulating library materials.
Assists the public in person, by telephone and email and adheres to Library Customer Service Guidelines.
Assists staff members with library programs and participates in system-wide committees as assigned.
Serves as Person-in-Charge as directed in the absence of the designated supervisor.
Attends meetings and participates on system-wide committees as assigned.
Completes independent and project-based work upon assignment.