Circulation Supervisor, Evening (LB9969)
About The Position
The Circulation Supervisor, Evening, Full-time supports Stetson University by providing excellent customer service at the library’s Circulation Desk, offering circulation services, and supervising Circulation student employees. This role supports members of the Stetson Community and other patrons using library materials, spaces, and services. As a member of the duPont-Ball Library Team, the Circulation Supervisor, Evening, Full-time supervises and trains library student employees, and collaborates with co-workers to oversee circulation services and the library building in the late afternoons and evenings. The position works 40 hours per week, Sundays through Thursdays. In alignment with Stetson’s Strategic Priorities, the Circulation Supervisor, Evening, Full-time will support student success by providing access to library materials, technology, and spaces while working in an inclusive library environment.
Requirements
- Excellent customer service skills, written and verbal communications skills, attention to detail and the ability to multitask
- Critical thinking skills and ability to exercise independent judgment and discretion
- Experience using databases, such as WorldShare Management System (WMS) or other integrated library system, and using productivity software such as Microsoft Office
- Support the University’s Mission and Values in their role.
- Bachelor’s Degree or equivalent work experience
- Desire to join a distinct university community committed to inclusive excellence, kindness, and collaboration, as it seeks to move Forward Together in making our community and world a better place.
Nice To Haves
- Bachelor’s Degree
- Experience supervising work-study students
- Experience working in a library
Responsibilities
- Supervises student assistants and trains student assistants in the policies and procedures of the Circulation Department, in collaboration with other Circulation Department staff
- Staffs the Circulation Desk as needed
- Uses the circulation module of the library’s integrated library system for circulation-related transactions, including checking out, checking in, renewing library materials, and creating and editing user records.
- Employs special procedures for circulating technology, including erasing data, recharging devices, ensuring that contents are included when items are checked in and out, and reporting broken equipment
- Ensures compliance with confidentiality policies and FERPA requirements
- Processes course reserves and serves as liaison for reserves
- Provides stacks maintenance and oversees shelf reading; trains student employees on shelving; shifts collections as needed
- Uses the interlibrary loan module of the integrated library system to process interlibrary loan (ILL) lending requests; prepares packages and ships ILL materials; maintains ILL records; sends invoices for lost ILL items
- Works collaboratively with other night staff members and communicates effectively with Director of Public Services and staff on daytime or weekend shifts as necessary
- Answers questions from library patrons about library policies and procedures; answers basic reference questions and refers more complicated queries to the on-call Research Librarian
- Assists patrons with the use of computers, printers, copier, and scanner; troubleshoots routine problems encountered by patrons in their use of library equipment
- Stays current with library and emerging technologies
- Engages in Library committees and programing activities to engage the University community
- Performs other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
