Montana Outdoors Circulation Manager

State of Montana•Helena, MT

About The Position

Montana Fish, Wildlife & Parks is looking for a highly organized and outgoing circulation manager to oversee magazine circulation, subscription services, customer service, production assistance and office management for Montana Outdoors, one of America’s premier fish and wildlife agency magazines. This job is half-time and located in Helena, Montana, which is centrally located to some of the state’s greatest outdoor opportunities. The circulation manager will be part of a dynamic team of communication professionals and integral to FWP’s outreach efforts. Job Duties: This position manages the circulation of Montana Outdoors magazine to ensure its financial solvency and that it reaches the audiences of greatest value to Montana Fish, Wildlife & Parks. Duties include working with vendors and contractors to ensure the magazine is delivered on schedule and within budget, as well as direct customer service including answering phones and emails daily; handling payments for subscribers; assisting the art director and editor in tracking articles, photographs, and payments, and other support tasks; and carrying out various office management duties. A successful candidate must have excellent customer service, database management, organizational, and people skills; a commitment to public service; and the ability to work both independently and as part of a close-knit team. Previous experience with magazines or publication circulation is a plus but not a requirement.

Requirements

communicate and work with various customers, businesses, and FWP staff effectively
skills in general accounting principles, basic letter and email writing, grammar and English language usage fundamentals, the use of a personal computer, customer service (telephone and in person), Excel, office operations, and administrative support
knowledge of Montana geography--including towns, lakes, rivers, and mountain ranges—and general fish and wildlife species
strong organizational skills and the ability to prioritize tasks and revise priorities when necessary
able to juggle multiple tasks—short term and long term--at the same time
able to work independently, efficiently, and exercise good judgment in an office setting with numerous interruptions
combination of education and experience equivalent to a high school diploma and three years of job-related experience in magazine circulation, customer service, or office management

Nice To Haves

knowledge of basic marketing concepts and educational programs
knowledge of magazine production and fulfillment
familiarity with using Facebook, other social media, and basic website HTML

Responsibilities

managing the circulation of Montana Outdoors magazine to ensure its financial solvency
working with vendors and contractors to ensure the magazine is delivered on schedule and within budget
direct customer service including answering phones and emails daily
handling payments for subscribers
assisting the art director and editor in tracking articles, photographs, and payments, and other support tasks
carrying out various office management duties