Circulation Assistant -Ashley River Library

Dorchester CountySc, SC
Onsite

About The Position

The purpose of this class is to perform routine library functions and general clerical work in assigned service areas. This role provides assistance to patrons with locating and checking out materials, shelving library materials, and other clerical duties as assigned, while ensuring professional and courteous customer service at all times. The class is given a general outline of work to be performed and is free to develop work methods and sequences; work is reviewed periodically by a supervisor.

Requirements

  • High School Diploma or GED equivalent.
  • Proficient in Microsoft Office Suite.
  • Excellent Customer Service Skills.

Responsibilities

  • Assists patrons with locating resources and checking in and out materials.
  • Updates patron records and issue library cards.
  • Places holds on books and materials as requested.
  • Inspects returned materials for damage, verifies due date and computes and receives any applicable fines.
  • Retrieves deposited materials from book return.
  • Prepares library for opening and closing.
  • Ensures previously shelved items are in correct order.
  • Assists the public in the use of technology, including software, online tools, and mobile devices.
  • Provides pro-active customer service in assisting patrons in all areas of the library.
  • Performs general administrative/clerical work as required, including but not limited to preparing reports and correspondence, entering, and retrieving computer data, copying, and filing documents, answering the telephone, etc.
  • Attends trainings, meetings, workshops, conferences, etc., as necessary to maintain job knowledge and skills.
  • Performs other related job duties as assigned.
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