Circuit Support Specialist, Junior

Peraton • Herndon, VA

1d • $51,000 - $82,000

About The Position

We are seeking a highly skilled and innovative Circuit Support Specialist to join our team in the greater DMV area, supporting the Army National Guard.

Requirements

• 0 years with BS/BA; 4 years no degree
• Active TS/SCI clearance.
• Candidate must meet ONE: Completion of relevant DoD/military training (examples: 4‑11‑C20B (CP), 102‑25S10, Network Operations Specialist (Basic) Playlist); OR Relevant entry‑level certification (examples: CND, Network+); OR Equivalent documented relevant experience.
• Minimum 0–2 years experience in network or telecommunications support, or demonstrated trainee capability.
• Familiarity with basic network testing tools, ticketing systems, and inventory/CMDB updates.
• Strong attention to detail, clear written/verbal communication, and ability to follow technical procedures.

Nice To Haves

• Prior exposure to NIPR/SIPR or DoD network environments.
• Experience with circuit activation test procedures, basic routing/switching concepts, and vendor coordination.
• Willingness to work shifts or provide after‑hours support during outage events.

Responsibilities

• Assist with monitoring circuit health and basic diagnostics; escalate outages, performance degradations, and configuration discrepancies to senior engineers or carriers.
• Maintain circuit inventories, status logs, service orders, and maintenance records in the authoritative repository.
• Support provisioning, activation validation, and disconnect coordination by preparing service orders, tracking SLAs, and following up with vendors under senior guidance.
• Perform basic connectivity tests and verification steps to confirm circuit activations and bandwidth allocations.
• Document circuit configurations, test results, and maintenance activities to support auditability and operational visibility.
• Communicate circuit status updates to internal teams and participate in outage/restoration coordination as required.
• Follow established procedures and escalation paths; support ticketing workflows and update incident/case records.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees