CIF Specialist / Universal Banker backup

First Community Bank•Corpus Christi, TX

3d•Onsite

About The Position

The position of CIF Specialist is responsible for maintaining accurate information entered into the Bank’s Customer Information File (CIF) database. This position is responsible for the integrity of the data stored in the CIF database by reviewing CIF records for accuracy and performing file maintenance on records as needed. The position is responsible for reviewing all documents relating to new account opening and assisting with indexing document images to the Core, and deleting imaged records scanned and / or indexed in error. This position will help with employee training and may assist with training new Tellers and Relationship Bankers. This position is responsible for assisting the CIF Coordinator in handling some of the bank’s legal notices. In addition, the position serves on the bank’s internal audit team. This position provides coverage to branches as needed on the teller line or new account desk. This position requires working closely with the SVP of Operations.

Requirements

Extensive knowledge of documentation requirements for account opening
Knowledge of teller processing / cash handling
Knowledge of personal computers and data processing systems associated with banking operations is required
Knowledge of automation principles and current software/hardware applications is essential
Ability to meet established deadlines
Ability to work productively in groups and individually
Ability to communicate effectively in writing and orally
Ability to operate standard office equipment

Nice To Haves

Work extended hours occasionally
Travel to various bank locations and training activities as needed

Responsibilities

Performs maintenance on CIF records as needed
Performs address changes on CIF and/or at account level as needed
Reviews system records to verify that cross referencing of accounts is properly administered by Relationship Bankers and note department staff
Reviews and performs a quality control review of all documentation received from the banks Relationship Bankers daily
Indexes, uploads, corrects documents to the correct CIF or customer account number as per established procedures in a timely manner
Uploads all CIF maintenance and closed account forms to the correct account / CIF record
Work with the Operations Manager to facilitate branch audits as scheduled
Provide coverage to branches as needed on the teller line or new account desk
Maintains a working knowledge of all bank deposit and Treasury Management products and services
Assist the CIF Coordinator in handling all incoming garnishments, levy’s, leins, garnishments, and receiverships
Work with CIF Coordinator in processing the bank’s returned mail
Assist as needed in reviewing Reg. CC holds
Perform all other related duties as assigned