CIC Supervisor - A2

Mastronardi Produce•Livonia, MI

12h•Onsite

About The Position

The CIC Supervisor is the primary person responsible for achieving the Grape/TOV commodity department’s goals, including rejection percentage, inventory freshness, timely allocations, minimizing dumps and donations, and increasing the percentage from inventory. The supervisor serves as the department’s main contact with commodity planners and operations management, oversees department subordinates, provides training, and manages day-to-day functions. The role is based at the Livonia Distribution Center, a 400,000-square-foot refrigerated facility that operates 24/7. Work is scheduled Monday through Friday, 6:00 PM to 6:00 AM. The working environment is approximately 80% refrigerated warehouse and 20% office, with controlled-temperature zones at 50 degrees and refrigeration background noise approaching 70 decibels. The position requires regular sitting, standing, walking, and bending, limited kneeling, squatting, and crawling, and lifting up to 30 pounds with or without accommodation.

Requirements

Willingness to work independently with minimal supervision and take ownership of the job.
Comfort making decisions.
Strong communication skills.
Detail-oriented.
Willingness to learn significant product and industry knowledge.
Ability to be a high-performance team player in a dynamic, growing, demanding, and fast-paced environment.
Strong organizational, analytical, and problem-solving skills.
Creativity, adaptability, and ability to handle unusual issues accurately and with a sense of urgency.
Ability to follow up effectively, handle multiple projects, manage time well, and manage associated stress.
Proficiency in basic computer use and willingness to learn NAV and JDA.
Familiarity with Microsoft Office, including Excel spreadsheets.
Self-starter willing to work flexible hours.
Ability to work in a refrigerated warehouse with 50-degree controlled-temperature zones.
Manual dexterity to perform computer skills.
Ability to complete background and drug test screening.
Ability to lift up to 30 pounds with or without accommodation.
Ability to sit, stand, walk, and bend regularly, with limited kneeling, squatting, and crawling.

Nice To Haves

Bachelor’s degree preferred.
Previous experience in the produce industry preferred.
Existing knowledge of JDA and NAV strongly preferred.

Responsibilities

Achieve departmental goals for rejection percentage, inventory freshness, timely allocations, minimizing dumps and donations, and increasing the percentage from inventory.
Work with the Operations team and CIC manager to communicate daily production and sales order allocations.
Ensure sales orders are allocated through inventory or production to achieve customer service objectives.
Maintain an inventory plan with the planner for the 0–3-day horizon, including inbound tracking, production plans, and forecasted sales.
Communicate the inventory plan to CICs and follow up to ensure it is executed properly.
Routinely check product quality in inventory and at receiving.
Coordinate and assist with communicating customer expectations to the commodity team, Production, and Shipping.
Maintain regular communication with Commodity Planners, Production Schedulers, Commodity Inventory Controllers, and Production Managers.
Maintain regular communication with Receiving and Logistics, with emphasis on load priorities and product specifications.
Suggest timely disposal or movement of surplus commodities to the planning team.
Verify GMP and Organic compliance in the assigned area of responsibility.
Communicate missed quality issues to procurement and quality so that non-conformances can be put in place.
Liaise between sales and commodity operations to ensure customer expectations are satisfied.
Complete all sample requests through MPL-2.
Coordinate daily DNS/Blowout/Dump product lists for required products.
Train new hires for Commodity Inventory Controller positions.
Participate in interviewing candidates for Commodity Inventory Controller positions.