CIAM Architect Manager, VP

State StreetClifton, NJ

About The Position

We are seeking an experienced Consumer / Customer Identity and Access Management (CIAM) Architect to develop patterns for lines of business to onboard to new CIAM platform. Candidate must have a strong background in designing CIAM architecture for large, complex CIAM environments. GCS CIAM Product Delivery Manager – Vice President (VP-640) Customer Identity and Access Management (CIAM) Role is to draft the architecture of CIAM components across State Street.

Requirements

  • Senior and experienced CIAM Architect (5-7 years) in creating reference and solution architecture (design pattern diagrams)
  • Good understanding of CIAM
  • Intimately familiar with IAM related protocols such as SAML, SPML, XACML, SCIM, OpenID and OAuth
  • Strong experience with Directories, SSO, Federation, Delegated administration, API gateways, SOA services
  • Experience with App Gateways, App Proxies, Live Chat, Chat Bots, Contact Centers, IVRs and Web Portals for CIAM
  • Good understanding of MFA, PAM and Risk Based Authentication
  • Deep technical understanding of IAM solutions across multiple vendors. Like Microsoft and Okta
  • Experience with NIST SP800-63 Digital Authentication Standard

Nice To Haves

  • ForgeRock and/or AWS certifications (e.g., Identity Security Engineer).
  • Business outcomes mindset
  • Excellent interpersonal communication skills with strong spoken and written English
  • Collaborative team worker
  • Flexibility to accommodate working across different time-zones

Responsibilities

  • Development of CIAM omni-channel (Digital, Voice, Paper) standard patterns
  • Includes identification of and recommendations for leading digital experiences to serve as benchmarks for clients
  • CIAM future state
  • Includes anticipated emerging digital experience trends
  • Covers the following pattern categories for CIAM: Registration / Onboarding, Authentication, Authorization, Third-party Service/API Access & Authorization, Invitation-Based User Registration, Multi-Branded User Registration & Authentication, User Access Delegation, User De-provisioning, Helpdesk Processes, Omnichannel Services
  • "Overlay" Evaluation of current processes against the defined industry and leading practices including industry standards such as the National Institute for Standards and Technology (NIST) Special Publication (SP) 800-63; Digital Authentication, NIST Cybersecurity Framework (CSF) and NIST SP 800-53; Security and Privacy Controls.
  • Development of findings and gaps based on analysis of current processes against the defined industry and leading practices.

Benefits

  • our retirement savings plan (401K) with company match
  • insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
  • paid-time off including vacation, sick leave, short term disability, and family care responsibilities
  • access to our Employee Assistance Program
  • incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
  • eligibility for certain tax advantaged savings plans
  • inclusive development opportunities
  • flexible work-life support
  • paid volunteer days
  • vibrant employee networks
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