CI Specialist 1

RR Donnelley•Westlake Village, CA

About The Position

Supports implementation and ongoing improvement of site Quality Management System (QMS) processes and performance. Works with site personnel to apply basic process improvement methods and contribute to cost reduction, productivity, and quality initiatives. Assists in evaluating processes, documenting standards, and tracking performance metrics. Works under guidance to help ensure compliance with customer, regulatory, and company requirements, while developing foundational continuous-improvement skills and supporting cross-functional teams.

Requirements

  • Bachelor’s degree in a discipline related to the functional work.
  • Ability to translate experience into strong problem-solving skills and apply successful approaches.
  • Good verbal and written communication skills.
  • Ability to understand general business concepts and communicate them to diverse groups when completing assignments.
  • Understanding and practical application of computer systems, including Microsoft Windows and MAC environments, and ability to use other technical tools efficiently and accurately.
  • Working knowledge of established document control procedures and best practices.
  • Consistent proficiency in delivering precise outcomes within designated timelines, guided by relevant directives.

Nice To Haves

  • Internal Auditor or Lead Auditor qualification or experience.

Responsibilities

  • Support the maintenance and improvement of the site QMS, including ISO documentation, audit records, and compliance activities.
  • Assist with internal audits and QMS metrics reporting.
  • Participate in root cause analysis, incident investigations, and corrective action planning.
  • Monitor and support training requirements for QMS and EHS programs.
  • Interact with customers and staff regarding quality issues and document responses.
  • Support the creation of procedures, presentations, and reports related to process improvement.
  • Assist with process variation reduction, documentation, and record retention activities.
  • Participate in site EHS programs, including committees and injury reduction initiatives.
  • Collaborate with site personnel to maintain safe and compliant operations.
  • Contribute to improvement projects as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Disability insurance
  • 401(k) with match
  • Life insurance
  • Voluntary supplemental insurance coverages
  • Tuition assistance
  • Maternity leave
  • Adoption assistance
  • Employer and partner discounts
  • Depending on the role, participation in a bonus, commission, or incentive program
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