ice! Christmas Costuming Coordinator
About The Position
Assist in coordinating the operation of all Special Events or Leisure Experience activities (i.e., ICE!, Best of Florida Christmas, SummerFest, etc.). This includes checking the status of operations, lighting, AV, cleanliness, and system operation, and correcting any aesthetic deficiencies. The role involves following training guidelines to support the direction of Special Events Manager and Assistant Managers, and monitoring and assisting with training for all Special Events employees. Responsibilities also include learning and operating software systems used in events (e.g., ticketing, retail, inventory, space usage) and resolving financial, inventory, and numeric discrepancies. Adherence to company policies and procedures is crucial, including reporting accidents, injuries, and unsafe work conditions. Maintaining a clean and professional appearance, protecting company assets, and maintaining confidentiality of proprietary information are also key. The role requires welcoming and acknowledging all guests according to company standards, anticipating and addressing guest service needs, and thanking guests with genuine appreciation. Effective communication is necessary, speaking with others using clear and professional language and answering telephones with appropriate etiquette. Developing and maintaining positive working relationships and supporting team goals are essential, as is complying with quality assurance expectations and standards. Identifying and recommending new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings is encouraged. The position requires the ability to stand, sit, or walk for extended periods or entire work shifts, and to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Other reasonable job duties may be requested.
Requirements
- High School diploma or G.E.D. equivalent.
- At least 1 year of related work experience.
- No supervisory experience required.
Responsibilities
- Coordinate the operation of Special Events or Leisure Experience activities.
- Check and correct operational status, lighting, AV, cleanliness, and system operation.
- Follow training guidelines to support management direction.
- Monitor and assist with training for Special Events employees.
- Learn and operate event software systems (ticketing, retail, inventory, space usage).
- Resolve financial, inventory, and numeric discrepancies.
- Follow all company policies and procedures.
- Report accidents, injuries, and unsafe work conditions.
- Maintain a clean and professional appearance and uniform.
- Maintain confidentiality of proprietary information.
- Protect company assets.
- Welcome and acknowledge guests according to company standards.
- Anticipate and address guest service needs.
- Thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships.
- Support team to reach common goals.
- Comply with quality assurance expectations and standards.
- Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Perform other reasonable job duties as requested.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
