Chip Runner

Hustler Casino•Gardena, CA

1d•Onsite

About The Position

The Chip Runner is responsible for acknowledging and greeting customers and guests in a friendly, warm, and courteous manner. This role involves running chips, markers, and checks, as well as buying chips for patrons and dealers when necessary. The Chip Runner will assist in obtaining chips for new or converted games and must always be aware of empty seats, informing the Floorperson as needed. Key duties include verifying collections and amounts at designated times, ensuring the practice of "echoing" is done in tandem with Dealers, and becoming familiar with "regular" players, their initials, and their preferred games. The Chip Runner must never indicate that tips, ‘tokes', or gratuities are expected for service and must maintain a professional appearance and attitude at all times. All other work-related duties as assigned by the Casino Shift Manager are also part of this role. "ECHO" is a critical component of the Chip Runner's position, ensuring that the Dealer or Floorperson's requests for chips, card set-up, or other services are acknowledged. For example, if a dealer or floorperson calls for chips on table 17, the chip runner will echo back, “chips on 17”. This procedure must be followed at all times without exception. The company will not communicate via text message for interviews or personal information, nor will they ask for personal information over the phone, via email, or via text.

Requirements

Friendly, warm, and courteous demeanor.
Ability to run chips, markers, and checks.
Willingness to buy chips for patrons and dealers.
Awareness of empty seats and ability to inform Floorperson.
Ability to verify collections and amounts.
Proficiency in "echoing" communications with Dealers.
Familiarity with "regular" players, their initials, and game preferences.
Professional appearance and attitude.
Ability to perform assigned duties as directed by management.

Responsibilities

Acknowledge and greet customers and guests in a friendly, warm and courteous manner.
Run chips, markers and checks.
Buy chips for patrons and dealers as needed.
Assist in obtaining chips for new or converted games.
Always be aware of empty seats. Inform the Floorperson as needed.
Verify collections and amounts at designated times.
Assure that the practice to "echo" is done in tandem with Dealers.
Become familiar with "regular" players, their initials and the games they prefer.
Never indicate that tips, ‘tokes', or gratuities are expected for service.
Maintain a professional appearance and attitude at all times.
Perform all other work-related duties as assigned by the Casino Shift Manager.
Echo requests from Dealers or Floorpersons to confirm understanding and action.