Chin Mara Interpreter
About The Position
LanguageLine Solutions is hiring a Chin Mara Interpreter to work from home. This role involves using your language skills to improve the lives of limited-English speakers, as well as the Deaf and Hard-of-Hearing. LanguageLine is a certified Great Place to Work and a top work-from-home employer. Interpreters serve clients in healthcare, 911, first responders, education, government agencies, and various business sectors. The company provides industry-leading training, opportunities for advancement, and operates in a certified ASTM and ISO environment, supported by a Senior Language Specialist and Help Desks.
Requirements
- Fluency in Chin Mara and English and skilled in the associated cultural dynamics.
- Ability to provide cultural competency and assess regional and accent differences.
- Excellent listening, retention, and note-taking skills.
- Ability to concentrate, stay detached, remain neutral and objective.
- Must be at least 18 years of age.
- Legally authorized to work in the United States.
- Applicants must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization.
- High school diploma or equivalent.
- Ability to operate a keyboard and mouse and remain in a stationary position for the majority of the workday.
- Ability to operate company-provided software and systems.
- Sufficient manual dexterity to type or write.
- Dedicated personal device for business purposes (Desktop/Laptop/Tablet/Smartphone).
- High speed Internet connection (download speeds of no less than 5 Mbps, upload speeds of 3 Mbps, Ping value of no more than 300 ms, Jitter value of no more than 30 ms).
- Must have access to a quiet space free from background noise or distraction.
Nice To Haves
- Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation.
- Ability to adapt to any LLS technology enhancements.
- Ability to read and write the requested languages.
- Able to lift up to 26 lbs.
Responsibilities
- Handle calls on demand, rendering the meaning of conversations between Chin Mara and English speakers.
- Break communication barriers in industries such as Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
- Process information quickly and concisely, recognizing sensitive cultural differences.
- Maintain professionalism and courtesy at all times, using appropriate terminology and understanding common industry procedures.
- Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
- Render correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions.
- Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
- Maintain a professional demeanor throughout interpreting sessions.
- Remain calm during interpreting sessions, especially in emergency situations.
- Maintain punctuality and availability during work hours.
- Follow client instructions in compliance with protocol.
- Understand protocol and terminology for various industries.
- Demonstrate commitment to cultural sensitivity and working in a diverse environment.
- Remain on calls for extended periods without breaks if necessary due to the nature of the call or high call volumes.
- Provide company standards of service within a dynamic environment.
Benefits
- Employee Referral Program.
- Advancement opportunities within the organization.
- Interpreter support.
- An inclusive and diverse work environment.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
