Chill Staff - Dairy Queen - white hall

BFS Foods Inc•White Hall, WV

3d•Onsite

About The Position

The purpose of this job is to assemble and present completed treat orders, including stocking, cleaning, and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards. As a Treat Area Person, you will represent the restaurant to customers during your entire shift, ensuring customer satisfaction through adherence to company standards for quality, value, service, and cleanliness. You will work as a team member to ensure constant and consistent quality, service, cleanliness, and value to each customer. This role involves operating chill equipment safely and efficiently, preparing treat products accurately, and maintaining a positive working relationship with all restaurant employees.

Requirements

Move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift.
Stock ice in soft drink dispensers.
Use sanitizing solutions.
Stock all items used in customer service area.
Must be able to perform under pressure in a high-volume restaurant, including moving and responding quickly for long periods of time.
Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift.
Must be able to work in and out of different temperature ranges.
Handling food/drinks/treats and food/drink/treat products constantly.
Capability to stand for long periods of time.
Ability to lift up to 50 pounds.
Interact with the public and co-workers constantly during shifts.
Clean up after all kinds of messy situations.
Must be able to read order monitors.
Recall and communication of products and contents.
Practice established food handling procedures and meet any local health regulations.
Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.

Responsibilities

Assemble and present completed treat orders.
Stock, clean, and maintain all customer areas in a clean, safe, pleasant manner according to restaurant safety and health code standards.
Communicate clearly, quickly, and politely with co-workers to ensure correct order is served to customers.
Prepare treat products following restaurant, health, and safety standards and procedures quickly and accurately.
Be pleasant and alert to customer needs.
Properly and safely operate and maintain restaurant equipment, including related chill equipment, while following all health and safety standards.
Work as a team member to assure constant and consistent quality, service, cleanliness, and value to each customer.
Clean work area, organize and stock needed items.
Move various treat, paper, and cleaning items from other sections of the building (or outside building) to the immediate work area.
Stock and execute proper rotation of products.
Complete assigned prep work for stocking and set up of the chill area.
Control the food production process.
Break down and clean the chill area thoroughly at the end of every day as assigned by a manager or shift leader.
Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock, and perform other cleaning tasks.
Perform occasional tasks outside the building (e.g., parking lot pick-up, trash removal, other maintenance and cleaning activities).
Inform immediate supervisor promptly of all problems or unusual matters of significance.
Operate the chill area in accordance with established PRIDE standards, policies, and procedures.
Assist in the success of the restaurant by ensuring guest satisfaction.
Maintain a positive working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate.
Communicate all significant issues, both positive and negative, with management staff.
Perform other duties and responsibilities as requested by management staff or shift leaders.