Childrens Coordinator

WESTCARE INC•Pembroke Pines, FL

1d•$22 - $22•Onsite

About The Position

The individual in this position acts as the primary consumer advocate, keeps abreast of progress, and coordinates all services delivered to the consumer and family internally and through external referral. All other duties as assigned.

Requirements

Certification as a Certified Case Manager (CBHCM or CWCM) in good standing by an agency approved and recognized by the Florida Certification Board is preferred at time of hire; Preference will be given to those candidates who are currently certified.
Graduation from an accredited masters program with a degree in Addiction Counseling, Criminal Justice, Social Work, Psychology or related field is required
A minimum of two (2) years of related experience providing case management and/or care coordination services preferred.
Bilingual preferred.
Valid driver’s license and ability to obtain and maintain Westcare’s vehicle insurance is required
Must have familiarity of Broward County
Must have availability to work a flexible schedule including evenings and weekends.
The ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.
Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.
Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.
Requires the ability to work under stress and in emotionally charged settings.
The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.

Nice To Haves

Bilingual preferred.

Responsibilities

Conduct Needs Assessments
Develop Service Plans in collaboration with the consumer and family
Conduct monthly Service Plan Reviews
Document all clinical services and activities in accord with licensing, Medicaid, Joint Commission standards, and agency policies and procedures
Conduct individual case management sessions, as needed
Perform activities on behalf of the consumer and family, including attendance at external appointments (e.g., court appearances, etc.), as needed
Provide the consumer and family with referrals and linkage to community-based services, as needed
Prepare monthly Progress Reports, as required, for assigned consumers for courts, probation officers, caseworkers, etc.
Coordinate consumer and family care with the treatment team and involved external providers
Responsible for the development of the discharge plan in coordination with other treatment team members
Arrange transportation for consumers, as needed
Assure implementation of and adherence to the behavioral management system, including providing behavioral consequences, motivational incentives, and learning experiences for the consumer
Participate in Case Conference
Provides transportation for consumers as needed.
Participate in meetings and attend trainings as required and requested
Understand HIPAA, Professional Ethics, Consumer Rights and Confidentiality
Participate in performance improvement activities
Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
Perform any other duties as assigned.
Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation.
Perform any other duties as assigned.
Maintains confidential files and records.
The ability to determine eligibility of a consumer’s admission
The ability to use DSM IV/5 diagnostic criteria to provide substance use, mental health, and behavioral diagnoses
The ability to identify and evaluate an individual’s strengths, barriers, problems, and needs for the development of a Wellness and Recovery Plan
The ability to evaluate the impact of substance use and mental health problems on the consumer’s functioning in major life areas
Knowledge of the inter-relationship among substance use, mental health, and primary care disorders.
The ability to conceptualize cases within a developmental framework for the purpose of treatment planning, therapeutic intervention, and discharge planning
Knowledge in the understanding of Motivational Interviewing; Motivational Enhancement Therapy; Comprehensive, Continuous Integrated System of Care (CCISC); and Trauma-Informed Care
Demonstrate proficiency is the administration and interpretation of the below listed assessments, as needed: SMQ10 PCL-5 ASAM Confidence Questionnaire Child/Adult Behavioral Checklist Overdose screening Sissar/Cfars/Mental health outcome GPRA Locus
The ability to provide Wellness and Recovery Planning through the identification and prioritization of problems needing resolution; the development of goals and objectives for the consumer which are expressed in behavioral and measurable terms; and the ability to negotiate goals and objectives with the consumer and the family
The ability to counsel individuals and families in the achievement of objectives through the exploration of a problem and its ramifications; the examination of attitudes and feelings; the consideration of alternative solutions; and decision making
The ability to coordinate and integrate multiple services, as well as interface and communicate with internal and external providers
Ability to use trauma informed care principles including ensuring consumer safety, preventing/avoiding re-traumatization, maximizing trustworthiness, enhancing consumer choice, maximizing collaboration, and emphasizing empowerment
Ability to identify and describe key signs, symptoms, impact and manifestations of trauma
Aware of the differences between trauma informed and trauma-specific services
Understands the bidirectional relationships among substance use and mental disorders and trauma
Understands the differences among various kinds of abuse and trauma, including: physical, emotional, and sexual abuse; domestic violence; experiences of war for both combat veterans and survivors of war; natural disasters; and community violence
The ability to identify crises when they surface; mitigate or resolve the immediate problem; and de-escalate the situation, including the ability to develop Safety Plans, as needed
The ability to provide information to individuals and families concerning alcohol or other drug use, mental health problems, and the available services and resources
The ability to identify the needs of a consumer and family that cannot be met by the counselor or agency and to assist the consumer/family to utilize the support systems and community resources available
The ability to write assessments, Wellness and Recovery Plans, progress notes, discharge summaries, and other consumer related data as evidenced through the clinical records
Knowledge and application of developmental theories
Knowledge and application of developmental psychopathology
Understanding of family dynamics, family roles, and family structure
Understanding and application of federal, state, local and agency confidentiality rules and professional standards of conduct
Understanding of professional ethics, consumer rights, and professional responsibilities
Understanding of issues in prevention, intervention and treatment.
Understands that different groups have different perceptions of health, wellness, behavioral health, and preventive health services
Demonstrates respect for individual’s cultural and ethnic values when conducting assessments, developing Wellness and Recovery Plans, and providing services
Demonstrates ability to work effectively with staff and populations
Knowledge of WestCare Mission, goals and values
Knowledge of Incident Reporting
Knowledge of HIPAA, Professional Ethics, Consumer Rights and Confidentiality
Familiarity with WestCare services and programs
Demonstrates a high degree of dependability.
Maintains a good attendance record.
Observes working hours
Shows flexibility and is responsive to requests from supervisor
Works independently with minimal supervision
Exhibits characteristics of good workmanship, and integrity on the job
Work time is always productive
Demonstrates ability to establish and maintain effective working relationships with consumers, co-workers, external partners, and regulatory agencies
Is courteous to consumers, staff, and all others.
Demonstrates tact at the appropriate time.
Cooperates with others both within and outside WestCare.
Works well with supervisor; accepts direction and supervision
Maintains a positive attitude toward work
Ensures and maintains a safe working environment.
Work area is clean and orderly.
Verbalizes, understands and adheres to agency safety procedures.
Demonstrates appropriate use of Unusual Incident Reports, in accordance with the Center’s reporting procedures
Presents a positive personal image
Dresses and maintains a professional demeanor
CPR Certification, First Aid Certification and an annual Tuberculosis test.
Ability utilize Microsoft Office Software Suite
Ability utilize internal electronic health record software
Ability to provide an Affidavit of Good Moral Character
Clearance in Pre-Employment Drug Testing and Criminal Records Checks, as required.