Children & Teen Coordinator

Richland Library•Columbia, SC

8d•Onsite

About The Position

Richland Library is seeking to hire a Full-Time Children and Teen Services Coordinator at our Main location within the Events and Experience Department. This role involves coordinating and assisting in special projects, meetings, staff trainings, services, and events system-wide. It includes working with individual branches and partnered organizations that serve children, teens, and families. The coordinator will assist with planning and executing various special events and programs, facilitate the contract process for performer agreements, and assist with logistics for internal and external events. Maintaining accurate records, developing promotional materials, responding to public inquiries, and assisting with grant oversight are key responsibilities. The role also involves managing requisitions, floater schedules, and the LibAnswers queue, coordinating internal Youth and Teen Services meetings, and participating in promotional opportunities, which may include media interviews. Adherence to safety guidelines and continuous learning about best practices for serving children, teens, and families are essential. The position requires engaging with diverse customers in a welcoming and professional manner, understanding their needs, and consistently applying customer engagement standards to provide high-quality service. The role may require working outside standard business hours, including nights and weekends.

Requirements

Bachelor’s degree in Education, Early Education or related field.
At least two (2) years of directly related experience working with children, teens or families.
An equivalent combination of education, certification, training, and/or experience.
Must possess and maintain a valid State of South Carolina Driver’s License.
Ability to drive a Library owned vehicle per established policies, procedures, and safety guidelines.

Responsibilities

Coordinating and assisting in special projects, meetings, staff trainings, services and events system-wide to include individual branches and partnered organizations that serve children, teens and families.
Assists with planning and executing special events and programs including but not limited to author events, Kids in Print, the Summer Learning Challenge, Augusta Bakers Dozen, Read Freely Fest, etc.
Facilitates the contract process related to performer agreements and assists with logistics for internal and external events/meetings.
Maintain accurate records and documentation for all projects, events and meetings.
Assists with problem-solving related to customers and staff and with interpreting and communicating library policies and procedures.
Develops promotional and information materials related to events throughout the system; responds in person, by phone, and in writing to public inquiries regarding requests.
Assists in overseeing grants and ensuring compliance.
Assist with requisitions (MUNIS) and floater schedules when needed.
Manage and respond to LibAnswers queue.
Coordinate the internal Youth and Teen Services meetings, manage communication, notes and agendas with advisement from Children and Teen Services Manager.
Participate in promotional opportunities for Library events which may include television, radio, and other interviews.
Follows organizational, County, and public health and safety guidelines and protocols and performs job functions in a safe manner and reports all safety reports all safety hazards per established policies and procedures.
Attends and participates in staff, and professional group meetings; stays abreast of new trends and best practices for serving children, teens and families.
Greets, engages, and assists diverse customers of the Library in a welcoming, professional, and respectful manner; successfully ascertains individualized needs and/or requirements for each customer.
Learns and consistently applies the Richland Library’s Customer Engagement Standards providing outgoing, genuine, and high-quality customer service to all internal and external customers.
Will be required to work outside of standard business hours, including nights and weekends based on organizational responsibilities and job requirements.