Children Services Worker-Bilingual

County of Tulare • Tulare, CA

6d • Onsite

About The Position

This recruitment will establish an employment list to fill current and any future vacancies within the Health & Human Services Agency. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration. Current vacancy is with the Health & Human Services Agency located in Tulare. The anticipated life of the list is six months. Spanish bilingual designated positions are entitled to an additional $.63 (cents) per hour. A Spanish proficiency exam will be required. Applicants must be fluent in the ability to read, write and speak in the Spanish language as well as in English.

Requirements

• Equivalent to completion of 30 units of college level study in the health sciences, social sciences, or closely related field.
• One (1) year of public contact experience in interviewing clients or determining eligibility for services.
• Math sufficient to calculate financial eligibility.
• Interviewing techniques to obtain or exchange information.
• Correct use of punctuation and grammar in all forms of communications.
• Standard office practices, methods, equipment, and procedures.
• Work and communicate effectively with people of various educational and socioeconomic backgrounds by respecting beliefs, interpersonal styles, attitudes and behaviors of both clients and co-workers.
• Accurately collect, record and evaluate information necessary to establish eligibility.
• Explain, interpret, apply and follow program guidelines, rules and regulations.
• Understand the Medi-Cal programs available to patients based on specific medical conditions.
• Develop and maintain cooperative working relationships with patient families, health providers and other agencies.
• Consolidate the issue of communicating effectively.
• Be a patient and sympathetic listener.
• Organize work and maintain systematic, detailed, and accurate records.
• Retain and recall information.
• Understand and follow oral and written instructions.
• Maintain productivity with frequent interruptions.
• Use patience, tact, judgment and courtesy in dealing with people under various and difficult circumstances.
• Communicate clearly and effectively in all forms of communication by using correct grammar, punctuation and spelling.
• Communicate effectively by being clear and concise with patients and patient family members who are experiencing major life traumas.
• Understand and follow oral and written instructions.
• Effectively work independently and in a team oriented environment.
• Speak, read and write in Spanish, as well in addition to English.
• Possession of, or ability to obtain an appropriate, valid California driver's license.

Nice To Haves

• California Children Services (CCS) program guidelines, rules and regulations.
• Basic medical terminology.
• Speak, read and write in a designated second language, as well as in addition to English.

Responsibilities

• Explain program purpose, rules and regulations to applicants and recipient families.
• Interview applicants for CCS benefits to obtain personal, family, insurance and financial data required to determine residential and financial eligibility.
• Determine residential and financial eligibility for CCS benefits by applying program guidelines to information obtained.
• Determine appropriate Medi-Cal program based on the medical condition of patient.
• Ensure compliance with standards and regulations.

Benefits

• Additional $.63 (cents) per hour for Spanish bilingual designated positions.
• May be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree