Children's Programs Coordinator

Cleveland Sight Center•Cleveland, OH

10h

About The Position

Under the supervision of the Director of Education, the Children's Programs Coordinator serves as the primary administrative and operational support for the Children's Learning Department. This role includes coordinating Early Intervention and department-wide family engagement, educational programming, and community outreach initiatives. The coordinator will manage intake, enrollment, registration, and documentation processes, maintain accurate client records, and act as a liaison between families, staff, referral sources, community partners, and funding agencies. Responsibilities also include assisting with program compliance, data collection, reporting, quality assurance, event coordination, and administrative support for department initiatives. The role requires maintaining confidentiality and compliance with agency policies and regulations, and may involve occasional evening or weekend activities.

Requirements

Excellent written, verbal, and interpersonal skills.
Strong attention to detail and problem-solving abilities.
Ability to maintain confidentiality and exercise sound judgment.
Ability to manage competing priorities in a fast-paced environment.
Strong communication skills with internal and external stakeholders.
Commitment to the organization's mission and community impact.
Proficiency with Microsoft Office Suite, electronic health record systems, databases, and virtual meeting platforms.
Minimum of two (2) years of experience in program coordination or administrative support in human services, education, healthcare, disability services, social services, or a related field required.

Nice To Haves

Knowledge of Early Intervention services, special education, family support services, or disability-related programs preferred.
Knowledge of visual impairment, blindness, deafblindness, or developmental disabilities.
Experience coordinating events, projects, or community-based programs.
Experience supporting Early Intervention or other nonprofit programs preferred.
Experience working with databases, electronic records, or compliance-related documentation preferred.

Responsibilities

Coordinate intake, enrollment, registration, and documentation processes for Children's Learning Department programs, with primary responsibility for Early Intervention services.
Maintain accurate client records and ensure timely completion, tracking, and management of required program documentation.
Serve as a liaison among families, staff, referral sources, community partners, and funding agencies to support service coordination and communication.
Assist with program compliance, data collection, reporting, quality assurance, and record management activities.
Coordinate logistics for family engagement activities, educational programs, workshops, support groups, and special events.
Provide administrative and operational support for department initiatives, including scheduling, tracking, communications, and resource management.
Support outreach efforts and maintain collaborative relationships with community partners, educational programs, healthcare providers, and other stakeholders.
Assist with grant-related tracking, reporting, and documentation as assigned.
Participate in and support department and agency meetings, trainings, and events, including occasional evening or weekend activities.
Maintain confidentiality and compliance with agency policies, HIPAA, FERPA requirements, and applicable state and federal regulations.
Perform other duties as assigned.