Children's Instructor & Research Specialist (Part-time)
About The Position
You belong to a team of extraordinary people who are the soul of the Savage Branch. You welcome customers and create a sense of belonging and fun with the classes and events you plan. You are the familiar face that is there to answer their queries and encourage their life-long learning goals. You earn customers trust by creating memorable customer experiences. You embrace and maintain an environment of inclusion, diversity, and respect for your coworkers and customers. Whether working directly with customers or behind the scenes, our remarkable team is committed to education that aids in the dismantling of unjust systems and creating a more equitable and just society for all people. As such, we work to ensure that this mission achieves our racial and social equity goals in all that we do. We are seeking a highly motivated Children's Instructor and Research Specialist to join our team! We offer a friendly, collaborative work environment and a generous benefits package including 15 paid holidays and your birthday off. Interested in joining our team?
Requirements
- Four-year college degree
- People skills – ability to work effectively with staff and customers of various races and ethnicities, and enjoy it
- Exemplifies extraordinary customer service skills
- Demonstrated work experience teaching children with an enthusiastic, friendly, and approachable demeanor
- Demonstrated passion for working with the public, especially groups of children
- Demonstrated ability to be positive, adaptable, and forward-thinking
- Demonstrated ability to use sound judgment and exercise diplomacy
- Demonstrated ability to develop and maintain effective, collaborative working relationships
- Demonstrated ability to handle multiple projects and meet deadlines
- Professional teaching or presentation talents and experience
- Demonstrated ability to analyze and solve problems, to develop new processes and procedures in response to changing customer expectations and system-wide goals
- Excellent communication skills, both written and oral
- Knowledge of the community and current events
- Tech savvy – and have the ability to use and teach an array of current technology
- Current valid driver’s licensee
- Requires vigorous activity, including standing, jumping, stretching, singing and sitting on the floor
- Job allows for some variance in work routine and considerable amounts of standing, walking, bending, reaching, pushing, pulling and sitting
Nice To Haves
- Spanish speaking a plus!
Responsibilities
- Develop a community-driven course curriculum for children's education classes
- Prepare and teach children's classes for children (infants through 5th-grade students)
- Earn customer trust by providing thorough and efficient research assistance to the public
- Take pride in our collection, making sure displays are attractive, plentiful, and current. Participate in collection maintenance and shelf-reading assignments
- Assist customers with basic computer skills, searching the internet, downloading e-books, using e-resources, and can assist at the copy/fax center
- Make reading, viewing, or listening recommendations, showcasing expertise and passion for connecting with customers
- Create loyal customers with exemplary customer service skills, expert reference know-how, and talent for connecting customers with the information they seek
- Work at any HCLS Customer Service or Research Desk, stepping in to help where needed
- Host entertaining HCLS Branch tours of our amazing space, dazzling participants with extensive knowledge of our services, events, and products
- Reach out to the community with meaningful events that meet customers where they are, and raise awareness of HCLS services such as our extensive e-resources, and loanable Chromebooks and hotspots
- Embrace teaching classes in STEM education realm
- Visit schools to teach A+ Partners in Education classes, including book promotions, and provide instruction resources for high school and college students and staff, including duties related to events that fall outside HCLS operating hours
- Value professional training and development
- Jump in where needed to perform other duties and special projects, as assigned
- Maintain regular and predictable attendance
- Adhere to all policies and procedures
Benefits
- 15 paid holidays
- Your birthday off
Stand Out From the Crowd
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
