Children's Instructor & Research Specialist (Bilingual Spanish/English) (Part-time)

Howard County Library System•Elkridge, MD

3d•$26 - $45•Onsite

About The Position

You belong to a team of extraordinary people who are the soul of the Elkridge Branch. You welcome customers and create a sense of belonging and fun with the classes and events you plan in English and Spanish. You are the familiar face that is there to answer their queries and encourage their life-long learning goals. You earn customers trust by creating memorable customer experiences. You embrace and maintain an environment of inclusion, diversity, and respect for your coworkers and customers. Whether working directly with customers or behind the scenes, our remarkable team is committed to education that aids in the dismantling of unjust systems and creating a more equitable and just society for all people. As such, we work to ensure that this mission achieves our racial and social equity goals in all that we do. We are seeking a highly motivated Bilingual Children's Instructor and Research Specialist to join our team! We offer a friendly, collaborative work environment and a generous benefits package including 15 paid holidays and your birthday off. Interested in joining our team?

Requirements

Four-year college degree
People skills – ability to work effectively with staff and customers of various races and ethnicities, and enjoy it
Exemplifies extraordinary customer service skills
Demonstrated work experience teaching children with an enthusiastic, friendly, and approachable demeanor
Demonstrated passion for working with the public, especially groups of children
Demonstrated ability to be positive, adaptable, and forward-thinking
Demonstrated ability to use sound judgment and exercise diplomacy
Demonstrated ability to develop and maintain effective, collaborative working relationships
Demonstrated ability to handle multiple projects and meet deadlines
Professional teaching or presentation talents and experience
Demonstrated ability to analyze and solve problems, to develop new processes and procedures in response to changing customer expectations and system-wide goals
Excellent communication skills in English and Spanish, both written and oral
Knowledge of the community and current events
Tech savvy – and have the ability to use and teach an array of current technology
Current valid driver’s licensee
Requires vigorous activity, including standing, jumping, stretching, singing and sitting on the floor
Job allows for some variance in work routine and considerable amounts of standing, walking, bending, reaching, pushing, pulling and sitting

Nice To Haves

Engage well with others and love getting to know those around you
Light up when you're in the presence of children
Passionate about delivering an extraordinary customer experience
Comfortable presenting to crowd and are a teacher at heart
A problem solver, lifelong learner
A team player
Energetic and inspire fun
Empathetic and take time to understand the needs of your customers
A great communicator and a patient listener, and anticipate the needs of those around you

Responsibilities

Develop a bilingual, community-driven course curriculum for children's education classes
Prepare and teach children's classes for children (infants through 5th-grade students)
Earn customer trust by providing thorough and efficient research assistance to the public
Take pride in our collection, making sure displays are attractive, plentiful, and current. Participate in collection maintenance and shelf-reading assignments
Have the technology know-how to assist customers with basic computer skills, searching the internet, downloading e-books, using e-resources, and can assist at the copy/fax center
When making reading, viewing, or listening recommendations, your expertise and passion for connecting with our customers shines
Create loyal customers with your exemplary customer service skills, expert reference know-how, and talent for connecting customers with the information they seek
Work at any HCLS Customer Service or Research Desk, stepping in to help where needed
Host entertaining HCLS Branch tours of our amazing space, dazzling participants with your extensive knowledge of our services, events, and products
Reach out to the community with meaningful events that meet customers where they are, and raise awareness of HCLS services such as our extensive e-resources, and loanable Chromebooks and hotspots
Embrace teaching classes in STEM education realm
Visit schools to teach A+ Partners in Education classes, including book promotions, and provide instruction resources for high school and college students and staff, including duties related to events that fall outside HCLS operating hours
Value professional training and development
Jump in where needed to perform other duties and special projects, as assigned
Be depended upon to maintain regular and predictable attendance
Take pride in adhering to all policies and procedures