Children%27s Human Services Coordinator I

Commonwealth of Massachusetts • Beverly, MA

18h • Onsite

About The Position

The Department of Developmental Services (DDS) is offering a career growth opportunity for a Human Services Coordinator I (HSC I) in the North Shore Area Office, located in Beverly, MA. This role serves as the primary contact for individuals and families, building collaborative partnerships with them, provider agencies, and other stakeholders. The HSC I coordinates and facilitates the development of Individual Service Plans (ISP), monitors service implementation by DDS-funded providers, and ensures individuals receive appropriate services. This position focuses on serving DDS-eligible children (under 18), those transitioning to adult services, individuals with Autism, and adults. The Children's Service Coordinator (CSC) specifically coordinates services for DDS-eligible children (3-22) and their families, assisting caregivers with planning, accessing community supports, understanding the Special Education (SPED) process, and identifying referrals. Elements of the role include service coordination, case management, information and referral, data management, and inter-agency connections. The position is full-time, 37.5 hours per week, with a shift of 8:45 am - 5:00 pm, Saturday and Sunday off, and requires flexibility.

Requirements

• At least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work.
• A Bachelor's degree or higher in a related field may substitute for two (2) years of the required experience.
• Based on assignment, travel may be required.
• Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.
• Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required.

Nice To Haves

• Individuals who believe they have the skills necessary to thrive are encouraged to apply.

Responsibilities

• Coordinates and facilitates the development of Individual Service Plan (ISP) for individuals on assigned caseload.
• Monitors the implementation of services provided by DDS funded residential, day and support program providers.
• Ensures individuals on caseload receive appropriate services through arranging, organizing, and coordinating DDS funded and generic support services.
• Maintains communication and outreach with community services and other state agencies.
• Coordinates services for DDS-eligible children (3 -22) and their families.
• Assists caregivers with planning, accessing generic community-based supports, understanding Special Education (SPED) process and identifying and referring to internal and external supports.
• Monitors the safety and well-being of assigned individuals.
• Provides advocacy in human, civil and legal rights.
• Facilitates team meetings; monitors follow-through on team recommendations while maintaining individual’s records and relevant computer databases.
• Maintains regular and consistent contact with individuals, service providers and families.
• Arranges and/or provides crisis intervention for individuals as needed; assessing needs and making recommendations for follow up planning.
• Provides information to supervisor and other members of the Area Office Management Team.
• Performs other related duties which may include individuals engaged in Participant Directed Services.

Benefits

• Comprehensive Benefits
• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level