About The Position

The Children’s Case Manager/Health Home Coordinator provides care coordination and case management to children/clients and, as appropriate, their family members, focusing on person-centered plans of care. The role facilitates access to appropriate resources and develops treatment plans tailored to each child’s needs. Care coordination follows the Behavioral Health Home model and regulations, while case management follows Section 13 guidelines and regulations. The position is Monday through Friday and starts at $22 per hour. The coordinator works with children, families, and treatment teams to coordinate services, monitor and assess individualized programs, maintain progress records, and facilitate Individual Service Plan meetings.

Requirements

  • Valid State of Maine driver license.
  • Reliable transportation with proof of registration and insurance.
  • Willingness to use own transportation for work.
  • A four-year degree in a human services field, or a four-year degree in a non-human services field and one year of experience working with children and families.

Responsibilities

  • Conduct outreach and engagement with the child and family.
  • Identify resources specified in the plan of care.
  • Facilitate referrals for the child as appropriate.
  • Advocate for the child’s access to needed services and supports.
  • Coordinate care and services with other providers and supports.
  • In collaboration with the Nurse Care Manager, follow up after hospitalization, use of crisis services, or out-of-home placement.
  • Provide information, consultation, and problem-solving support to the child and/or family as appropriate.
  • Assist the child and family with system navigation and provide advocacy and/or training in self-advocacy techniques.
  • Observe, document, and evaluate individual plans and behavior management programs being implemented.
  • Meet with each child and the child’s team at least twice monthly.
  • Contact each child’s school or vocational program representative monthly.
  • Meet with families, guardians, and caseworkers as needed.
  • Develop and implement an objective data-keeping procedure for each child.
  • Develop, implement, monitor, and assess programs for each child as set forth by the child’s Treatment Team.
  • Review each child’s progress records and complete a weekly progress report and contact summaries for the child’s Individual Record.
  • Modify objectives and methodology in individual plans and/or behavior management programs.
  • Convene and facilitate the child’s Individual Service Plan meetings (annual, quarterly, special circumstance, pre-placement, and post-placement) in a timely manner to review and develop an updated plan.
  • Make program recommendations to the child’s Treatment Team based on assessment of the child’s progress on the Individual Service Plan.
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