Childcare Specialist - Bilingual Required

Center For Family Life in Sunset Park•New York, NY

1d•$42,500 - $45,000•Hybrid

About The Position

The Childcare Specialist will assist with a grant-funded project to connect families in Brooklyn to childcare assistance. The role involves collaborating with agency staff and community service providers to identify families in need, screening them for eligibility, and assisting with applications. The specialist will also enroll childcare providers and children in the program, build expertise in the NYC childcare landscape, determine appropriate childcare settings, and conduct yearly recertifications. Strong communication skills are essential for engaging families and providers, troubleshooting issues, and providing information or referrals. The position also includes conducting visits to childcare providers, collaborating with the fiscal department to track and distribute funds, maintaining project data, creating and maintaining case records, attending meetings, and participating in advocacy efforts.

Requirements

Associate’s degree or high school with relevant experience; Bachelor’s degree preferred
Bilingual in Spanish, or Mandarin, preferred
Experience in community engagement or other forms of direct service
Knowledge of the NYC childcare landscape or willingness to learn
Excellent telephone and email etiquette
Proficient in data entry and MS Office tools: Word and Excel
Demonstrated cultural competence with immigrant communities
Friendly, highly dependable, and flexible

Responsibilities

Collaborate with agency staff and community service providers to identify families in need of childcare assistance
Screen families for eligibility utilizing a standardized tool and complete applications
Enroll childcare providers in the program and assist them in enrolling children
Build knowledge/expertise of the NYC childcare landscape in Brooklyn to assist families to connect with childcare as needed
Determine the appropriate childcare type and setting to meet the family’s eligibility and needs
Conduct yearly recertifications for continuing eligibility and enrollment
Utilize excellent communication skills to engage families and childcare providers, troubleshoot, and assist them with successfully using assistance
Conduct visits to childcare providers
Provide information or referrals for childcare for families who are not deemed eligible for assistance through the project
Refer all families to CFLSP Benefits Access & Enrollment team, and to other CFLSP programs and resources as needed
Collaborate with the fiscal department to track and distribute funds
Track childcare enrollment and recertification
Maintain project data
Create and maintain case records for each family and provider
Attend meetings with the project team, funder, and stakeholders
Participate in advocacy efforts as requested