Childcare Manager

Mountainside Fitness • Scottsdale, AZ

11d • $18 - $19 • Onsite

About The Position

We're looking for a warm, enthusiastic, and dependable leader with a genuine love for children to join our childcare team at Mountainside Fitness—an upscale health club where families feel at home. As a Childcare Manager, you'll lead the childcare team, create a safe and welcoming environment for kids, and build trust with parents. You'll be responsible for ensuring an exceptional experience for every family while supporting and developing your team.

Requirements

• Ability to work under pressure and solve problems quickly and efficiently in both the club's and the member's best interest.
• Demonstrate excellent communication skills — positive and effective — with co-workers, members, and children.
• Knowledge of safety issues involving children and the care of children.
• Consistently and accurately count and log daily money.
• Record daily tally sheets and weekly usage accurately.
• Record-keeping skills for staff, members, and children.
• Knowledge of child developmental abilities for appropriate activities, redirection, and requests.
• Demonstrate thorough knowledge of Mountainside Fitness organizational history and the childcare department's function and duties.
• Desire to promote Mountainside Fitness and its policies 100%.
• Ability to guide, instruct, and motivate new and existing department team members.
• Demonstrate willingness to seek additional assignments when time permits.
• Demonstrate competence in the operation of basic office equipment: phone, fax machine, computer, copy machine, etc.
• Must be able to exemplify all duties and responsibilities required of the front desk staff and Supervisor.
• Ability to prioritize tasks and duties.
• Demonstrate the ability to tactfully delegate tasks to co-workers.
• Ability to maintain efficiency and productivity of the department.
• Minimum of 5 years of childcare experience.
• Minimum of 3 years of supervisory experience.
• Must be CPR certified.
• Successfully complete the Mountainside Initial Training program within 30 days of starting in the position.
• Must be 21 years or older.
• Must be able to lift a minimum of 30 lbs.
• Must be able to move throughout the childcare facility freely and quickly for the safety of the children.
• Physical exertion requirements include bending, stretching, reaching, possibly lifting heavy children, and cleaning duties.
• Must be comfortable sitting on the floor and playing with children.

Responsibilities

• Act as Manager over all childcare staff.
• Handle all member and staff concerns in a polite, calm, consistent, and firm manner; relay to the Club Manager as soon as possible.
• Conduct and schedule new employee training; follow up with new employees during the introductory period for completion of the Initial Training Program.
• Provide continual feedback, encouragement, explanation, and instruction to current staff to help minimize errors.
• Review applications, conduct initial interviews of potential new staff, check references, and consult with the Club Manager upon completion of the second interview.
• Conduct employee terminations after consulting with the Club Manager.
• Recognize outstanding accomplishments and deficiencies with department staff through review and feedback sessions a minimum of twice per year, and progressive discipline procedures as needed.
• Monitor employee timecards and record vacation, sick, and personal leave time benefits.
• Track employee incentive points and notify them of point amounts quarterly.
• Monitor staff duty sheets for completion and fair staff participation.
• Work closely with other Childcare Managers — meeting with them and visiting their sites on a frequent basis.
• Maintain adequate coverage at all times to meet budget and ratio demands — including scheduling shifts, finding substitutes, and covering shifts if necessary.
• Consistently and accurately execute all job-related responsibilities and duties of the childcare staff and Supervisor.
• Monitor all activities of department staff while on duty and redirect inappropriate behavior.
• Maintain childcare efficiency by delegating tasks, organizing supplies and equipment, and addressing staff and member-related issues immediately.
• Initiate the implementation of new ideas, projects, and programs; inform members of additional programs such as summer basketball court program, craft day, fit kids, Parent's Night Out, etc.
• Initiate and maintain communication with the department by using the Read-Me Book and conducting regular meetings.
• Complete assigned tasks in a timely manner.
• Monitor cash and payment intake throughout each shift and maintain an adequate amount of change.
• Keep a daily record of the number of children in care and hours each child is present; log a total number of hours for the day and add to a weekly total sheet.
• Maintain stock of forms: waivers, emergency info, temporary guardianship, childcare EFT, etc.
• Keep members' information updated (method of payment and child's information).
• Inspect toys and play equipment regularly for broken parts or safety concerns.
• Ensure the childcare room and all toys are clean, disinfected, and sanitized.
• Address any building or structural problems — leaks, air conditioning, TV/DVD issues, etc. — pertaining to the childcare area.
• Enforce all policies and responsibilities of department staff and members.

Benefits

• Complimentary gym membership plus deep personal training discounts
• Onsite childcare — bring your own kids to work with you
• Consistent schedules that stay the same week to week — no surprises
• Flexible pay for hourly employees — access your earnings when you need them
• Real growth opportunities — 100% of our General Managers were promoted from within

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed